IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California San Diego
Skills you'll gain: Algorithms, Debugging, Theoretical Computer Science, Computational Thinking, Program Development, Software Testing, Computer Programming, Analysis, Solution Design, Design Strategies, Data Processing, Model Optimization, Bioinformatics, Scalability
Intermediate · Course · 1 - 3 Months

Imperial College London
Skills you'll gain: Creative Thinking, Brainstorming, Creative Problem-Solving, Ideation, Creativity, Problem Solving, Collaboration, Analysis
Beginner · Course · 1 - 3 Months

Yale University
Skills you'll gain: Applied Behavior Analysis, Behavior Management, Positive Behavior Support, Parent Communication, Behavioral Management, Mental Health, Working With Children, Habit Formation, Community Mental Health Services, Family Support, Mental and Behavioral Health, Child Development, Constructive Feedback, Problem Solving
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: IT Service Management, Governance Risk Management and Compliance, Information Technology Infrastructure Library, Service Management, IT Management, Responsible AI, Compliance Auditing, Cyber Risk, Data Ethics, Cyber Governance, Information Technology, Regulatory Compliance, Auditing, Cybersecurity, Regulation and Legal Compliance, Compliance Management, Law, Regulation, and Compliance, Cyber Security Assessment, ISO/IEC 27001, Risk Management
Intermediate · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Recurrent Neural Networks (RNNs), Hugging Face, Natural Language Processing, Generative AI, Artificial Neural Networks, Embeddings, Deep Learning, Transfer Learning, Fine-tuning
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, LLM Application, AI literacy, AI Enablement, AI powered creativity, Artificial Intelligence, Large Language Modeling, Game Design
Beginner · Course · 1 - 3 Months

Imperial College London
Skills you'll gain: Dimensionality Reduction, Linear Algebra, Regression Analysis, NumPy, Calculus, Unsupervised Learning, Applied Mathematics, Statistical Methods, Descriptive Statistics, Model Optimization, Mathematical Software, Machine Learning Methods, Jupyter, Statistics, Numerical Analysis, Applied Machine Learning, Geometry, Artificial Neural Networks, Data Science, Data Manipulation
Beginner · Specialization · 3 - 6 Months

University of Virginia
Skills you'll gain: Financial Statements, Financial Accounting, Balance Sheet, Financial Reporting, Financial Statement Analysis, Design Thinking, Accounting, Innovation, Journey Mapping, Process Design, Entrepreneurship, Philanthropy, Courage, Leadership Development, Corporate Sustainability, Stakeholder Engagement, Professional Development, Business Ethics, Finance, HR Tech
Beginner · Specialization · 3 - 6 Months
Duke University
Skills you'll gain: Probability, Graphing, Algebra, Bayesian Statistics, Data Science, Calculus, General Mathematics, Applied Mathematics, Derivatives
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Software-Defined Networking, Virtual Networking, Network Architecture, Role-Based Access Control (RBAC), Network Administration, Network Switches, Network Planning And Design, Network Security, Network Troubleshooting, Network Performance Management, Security Controls, IT Automation, Automation, Network Analysis, Event-Driven Programming, Cryptographic Protocols, Python Programming, IT Management, Pandas (Python Package)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: CrewAI, Prompt Engineering, Anthropic Claude, Email Automation, Generative AI, AI Orchestration, AI Workflows, ChatGPT, Responsible AI, AI Product Strategy, Agentic Workflows, Automation, AI Enablement, Workflow Management, Report Writing, Productivity, Innovation, Operational Efficiency, Performance Reporting, Customer Support
Intermediate · Specialization · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: HTML and CSS, Web Design and Development, Front-End Web Development, Responsive Web Design, Web Applications, Web Design, Ajax, Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), Web Development, Web Development Tools, Development Environment, Javascript, Frontend Performance, Web Content Accessibility Guidelines, Server Side, Semantic Web, Software Installation
Mixed · Course · 1 - 4 Weeks