IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Skills you'll gain: Microsoft Visio, Process Flow Diagrams, Diagram Design, Collaborative Software, Data Visualization, Process Mapping, Workflow Management, Business Process, Business Process Automation, Organizational Structure, Real Time Data, Collaboration, Data Integration
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Validation, Hypertext Markup Language (HTML), Verification And Validation, Javascript, Web Applications
Intermediate · Guided Project · Less Than 2 Hours

Duke University
Skills you'll gain: Culture Transformation, Organizational Change, Organizational Leadership, Cognitive flexibility, Business Transformation, Open Mindset, Adaptability, Change Management, Innovation
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Social Media, Social Media Strategy, Customer Engagement, Market Trend, Business Strategy, Customer Insights, Brand Management, Strategic Thinking, Strategic Decision-Making, Competitive Analysis, Trend Analysis, Data-Driven Decision-Making, Analytical Skills
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Expense Management, Small Business Accounting, Accounts Payable, Inventory Management System, Accounting and Finance Software, Payment Processing, Invoicing, Payroll Processing, Vendor Management, Accounting, Cloud Security, Data Security, Order Processing, Purchasing
Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Object Oriented Programming (OOP), Software Design, Data Structures, Visualization (Computer Graphics), Graphic and Visual Design, Creative Design, Python Programming, Algorithms, Linear Algebra, Simulations, Spatial Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Vulnerability Assessments, Cyber Security Assessment, Network Security, Metasploit, Penetration Testing, Network Administration, Software Installation, System Configuration, Cyber Security Policies, Authentications, Integration Testing, Linux
Beginner · Course · 1 - 3 Months

University of Leeds
Skills you'll gain: Responsible AI, AI Enablement, Artificial Intelligence, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), digital literacy, Machine Learning
Beginner · Course · 1 - 4 Weeks

Indian Institute of Technology Guwahati
Skills you'll gain: User Experience Design, User Experience, Human Computer Interaction, User Centered Design, Usability, User Interface (UI), Interaction Design, Design, Design Research, User Research, Wireframing
Beginner · Course · 1 - 4 Weeks

Alibaba Cloud Academy
Skills you'll gain: Data Visualization Software, Big Data, Apache Hadoop, Apache Spark, Apache Hive, Distributed Computing, Data Processing, Data Warehousing, Data Integration, Cloud Security, Cloud Technologies, Artificial Intelligence and Machine Learning (AI/ML), SQL
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Text Mining, Unstructured Data, Health Informatics, Natural Language Processing, Data Mining, Model Evaluation, Clinical Informatics, Deep Learning, Machine Learning, Medical Terminology, Artificial Neural Networks, Python Programming, Computer Programming, Computer Programming Tools
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Remote Access Systems, Network Troubleshooting, Network Administration, Virtual Private Networks (VPN), Hardening, TCP/IP, Cybersecurity, Dynamic Host Configuration Protocol (DHCP), Human Factors (Security), Technical Support and Services, Encryption, Command-Line Interface, Authentications, Wireless Networks
Advanced · Course · 1 - 4 Weeks