IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: AI Enablement, Development Environment, Computer Programming Tools, Prompt Engineering
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Digital Forensics, Infrastructure as Code (IaC), Endpoint Security, Vulnerability Management, Risk Management, Cryptography, Cybersecurity, Cloud Computing Architecture, Network Security, Incident Response, Threat Management, Cloud Security, Threat Modeling, Risk Analysis, Business Risk Management, Encryption, Cyber Security Policies, Identity and Access Management, Secure Coding, Cyber Threat Intelligence
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Linux, Linux Administration, File Systems, Ubuntu, Remote Access Systems, Operating System Administration, Linux Commands, File Management, Red Hat Enterprise Linux, System Configuration, Unix, Software Installation, Command-Line Interface, Operating Systems, Unix Commands, Systems Administration, Authorization (Computing), Virtualization, Virtual Machines, Open Source Technology
Beginner · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Public Cloud, Amazon Elastic Compute Cloud, Cloud Computing, Cloud Computing Architecture, Cloud Security, Amazon S3, Amazon CloudWatch, Virtual Networking, Scalability, Resource Management, Cost Management
Intermediate · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Virtual Teams, Intercultural Competence, Team Management, Cultural Diversity, Leadership, Cultural Sensitivity, Team Building, Culture, Stakeholder Communications, Conflict Management, Communication
Intermediate · Course · 1 - 4 Weeks

Zoho Corporation
Skills you'll gain: Sales Process, Customer Relationship Management, Account Management, Sales Management, Customer Relationship Management (CRM) Software, Selling Techniques, Sales Development, Sales, Sales Training, General Sales Practices, Sales Presentation, Sales Pipelines, Sales Strategy, Closing (Sales), Process Mapping, Business Software, Sales Enablement, Verbal Communication Skills, Problem Solving, Critical Thinking
Beginner · Professional Certificate · 3 - 6 Months

University of Michigan
Skills you'll gain: ChatGPT, Large Language Modeling, Legal Technology, Natural Language Processing, Data Ethics, Responsible AI, Generative AI, Artificial Intelligence, Social Impact, Economics, Information Privacy
Mixed · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Social Justice, Community Development, Governance, Sustainable Development, Systems Thinking, Information Technology, Economic Development, Policty Analysis, Research, and Development, Digital Transformation, Stakeholder Engagement, Case Studies
Intermediate · Course · 1 - 3 Months

Skills you'll gain: SAP Signavio, Business Process Modeling, Performance Measurement, Process Analysis, Process Design, Business Process, Process Mapping, Process Improvement, Gap Analysis, SAP Analytics Cloud, Business Process Improvement, Dashboard, Data Visualization, Root Cause Analysis, Data-Driven Decision-Making, ChatGPT
Beginner · Course · 1 - 4 Weeks

Tencent Cloud
Skills you'll gain: Data Storage Technologies, Cloud Computing, Cloud Platforms, Cloud Storage, Cloud Security, Cloud Services, Databases, Public Cloud, Relational Databases, Virtual Machines, Virtual Networking, Load Balancing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Power Apps Component Framework, Document Management, Microsoft Power Platform, Data Entry, Excel Formulas, Microsoft 365, Application Design, Cloud Applications
Beginner · Guided Project · Less Than 2 Hours