IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Product Demonstration, Web Content, Video Production, Marketing Materials, Graphic Design, Data Visualization, Content Creation, Shared Media, Video Editing, Web Design, Storytelling, Content Marketing
★ 4.5 (80) · Intermediate · Guided Project · Less Than 2 Hours

Imperial College London
Skills you'll gain: Health Policy, Health Systems, Health Assessment, Health Care, Policy Analysis, Research, and Development, Public Health, Public Health and Disease Prevention, Health Promotion, Policy Analysis, Health Administration, Public Policies, Research
★ 4.8 (98) · Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Market Dynamics, Business Economics, Business, Economics, Business Operations, Supply And Demand, Operations, Business Strategy, Market Analysis, Competitive Analysis, Consumer Behaviour, Revenue Management, Entrepreneurship, Decision Making
★ 4.8 (33) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cryptography, Cybersecurity, Network Security, Cryptographic Protocols, Cyber Attacks, Encryption, IT Security Architecture, Identity and Access Management, Threat Management, Threat Detection, Firewall, Key Management, Security Management, Infrastructure Security, Security Controls, Network Planning And Design, Authorization (Computing), Public Key Infrastructure, Authentications, Risk Management Framework
★ 4.6 (9) · Beginner · Course · 1 - 3 Months

Skills you'll gain: OSI Models, Network Security, Security Controls, General Networking, Wireless Networks, Network Protocols, Firewall, Network Administration, TCP/IP, Telecommunications, Proxy Servers, Distributed Denial-Of-Service (DDoS) Attacks, Network Infrastructure, System Configuration, Network Architecture, Intrusion Detection and Prevention, Hardening, Remote Access Systems, Authentications
★ 4.6 (42) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Copilot, Microsoft Power Automate/Flow, Microsoft Power Platform, Microsoft 365, Collaborative Software, Security Controls, Continuous Monitoring, Security Management, AI Integrations, Threat Detection, Compliance Management, AI Security, Generative AI Agents, Workflow Management, Business Process Automation, Automation, Generative AI
★ 4.2 (18) · Intermediate · Course · 1 - 4 Weeks

AI CERTs
Skills you'll gain: Analytics, Predictive Analytics, Applied Machine Learning, Science and Research, Machine Learning, Medical Science and Research, Biomedical Technology, AI Integrations, Generative AI, AI Workflows, AI literacy, Regulatory Compliance
★ 3 (7) · Beginner · Course · 1 - 3 Months

Infosec
Skills you'll gain: Security Management, Cyber Governance, IT Management, Cybersecurity, Cyber Security Strategy, Cyber Risk, Security Strategy, Key Performance Indicators (KPIs), Leadership and Management, Internal Communications, Leadership, Communication Planning, Performance Metric, Program Management, Risk Management, Risk Management Framework, Corporate Communications, Stakeholder Communications
★ 4.6 (51) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Presentations, Microsoft Copilot, Microsoft PowerPoint, Microsoft Word, Multimedia, AI powered creativity, Microsoft 365, Animations, Editing, Writing and Editing, Content Optimization, Workflow Management, Content Creation, Target Audience
★ 4.7 (17) · Beginner · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: Microsoft 365, Project Management, Project Coordination, Coordinating, Project Planning, Leadership and Management, Project Management Software, Calendar Management, Project Implementation, Collaborative Software, Delegation Skills, Workflow Management, Productivity, Productivity Software, Data Management, Business Software
★ 3.8 (9) · Beginner · Course · Less Than 2 Hours

University of California, Irvine
Skills you'll gain: Liberal Arts, Science and Research, Ethical Standards And Conduct, Learning Strategies
★ 4.7 (86) · Beginner · Course · 1 - 4 Weeks

EDUCBA
Skills you'll gain: Process Driven Development, Software Quality Assurance, Process Management, Software Development, Embedded Software, Verification And Validation, Software Engineering, Software Development Life Cycle, Software Development Methodologies, Quality Assurance, Systems Engineering, Configuration Management, Requirements Analysis, Change Requests, Process Modeling, Quality Control
★ 4.4 (74) · Beginner · Course · 1 - 4 Weeks