IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado Boulder
Skills you'll gain: Performing Arts, Oral Expression, Storytelling, Art History
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Extract, Transform, Load, Data Modeling, Clinical Data Management, Database Design, Data Warehousing, Data Quality, Data Transformation, Data Integration, Health Informatics, Relational Databases, SQL
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Large Language Modeling, Email Security, Exploitation techniques, AI Security, Border Gateway Protocol, Malware Protection, Mobile Security, Cybersecurity, Network Security, Open Web Application Security Project (OWASP), TCP/IP, Threat Detection, Network Analysis, Internet Of Things, Network Protocols, Network Monitoring, Responsible AI, Network Routing, Infrastructure Security, Application Security
Intermediate · Specialization · 3 - 6 Months

University of California, Irvine
Skills you'll gain: Learning Styles, Learning Strategies, Time Management, Personal Integrity, Organizational Skills, Active Listening, Literacy, Communication, Higher Education, Interpersonal Communications, Student Engagement, Blended Learning
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Organizational Skills, Project Management Software, Workflow Management, Collaborative Software, Dashboard, Team Management, Project Management, User Accounts, Information Architecture
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Team Building, Collaborative Software, Canva (Software), Team Management, Design, User Accounts, Design Software, Content Creation, Marketing
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Regulatory Requirements, Environmental Regulations, Regulation and Legal Compliance, Project Closure, Operations, Operational Analysis, Sustainable Engineering, Plant Operations and Management, Manufacturing Operations, Environment and Resource Management, Manufacturing and Production, Sustainable Development, Material Handling, Environment Health And Safety, Prospecting and Qualification, Environment
Beginner · Course · 1 - 4 Weeks

Indian Institute of Technology Guwahati
Skills you'll gain: SolidWorks (CAD), Computer-Aided Design, Computer Graphics, 3D Modeling, Manufacturing Processes, Mechanical Design, Robotics, Engineering Drawings, Manufacturing Operations, Visualization (Computer Graphics), Prototyping, Industrial Design, Product Engineering, Production Process, Process Development, Simulation and Simulation Software, Materials science, Automation, Process Engineering, Industrial Engineering
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Network Troubleshooting, Virtual Local Area Network (VLAN), Computer Displays, Peripheral Devices, TCP/IP, Local Area Networks, Dynamic Host Configuration Protocol (DHCP), General Networking, USB, Wireless Networks, Computer Networking, Network Routers, Network Infrastructure, Hardware Troubleshooting, Network Switches, Network Protocols, Computer Hardware
Beginner · Course · 1 - 3 Months

Pohang University of Science and Technology(POSTECH)
Skills you'll gain: Materials science, Manufacturing Processes, Engineering, Mechanical Engineering, Chemistry, Production Process, Process Development
Beginner · Course · 1 - 3 Months

Queen Mary University of London
Skills you'll gain: Delegation Skills, Leadership Development, Leadership, Executive Presence, Initiative and Leadership, Time Management, Leadership and Management, Influencing, Conflict Management, Emotional Intelligence, Self-Awareness, Constructive Feedback, Communication, Adaptability
Advanced · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Amazon Bedrock, Agentic Workflows, Serverless Computing, Responsible AI, Generative AI Agents, AI Security, Prompt Engineering, Cloud Deployment, Help Desk Support, Product Support, Customer Relationship Management (CRM) Software, Customer Relationship Management
Beginner · Project · Less Than 2 Hours