IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Talent Acquisition, Applicant Tracking Systems, Full Cycle Recruitment, Employee Onboarding, Recruitment Strategies, New Hire Orientations, Recruitment, Interviewing Skills, Talent Sourcing, Job Analysis, Human Resources, HR Tech, Labor Compliance, Law, Regulation, and Compliance, Record Keeping
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Cybersecurity, Cyber Security Strategy, Cyber Governance, Cyber Risk, Security Strategy, Cyber Security Policies, Security Management, Security Awareness, Information Privacy, Infrastructure Security, Risk Management, Dependency Analysis
★ 4.8 (53) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Business Requirements, Financial Data, Data Modeling, Financial Analysis, Data Visualization Software, Time Series Analysis and Forecasting, Data Visualization, Data Import/Export
★ 4.5 (21) · Intermediate · Guided Project · Less Than 2 Hours
University of Michigan
Skills you'll gain: Scikit Learn (Machine Learning Library), Supervised Learning, Applied Machine Learning, Model Evaluation, Machine Learning Methods, Predictive Analytics, Feature Engineering, Classification And Regression Tree (CART), Machine Learning Algorithms, Predictive Modeling, Machine Learning Software, Analytics, Decision Tree Learning, Machine Learning, Logistic Regression, Data Analysis, Data Analysis Software, Classification Algorithms, Python Programming
★ 4.7 (27) · Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Enablement, Workforce Management, Human Resources Management and Planning, Human Resource Strategy, Workforce Development, Workforce Planning, Responsible AI, Resource Management, Performance Improvement, Employee Performance Management, Strategic Decision-Making, Data-Driven Decision-Making, AI Integrations, Process Optimization, Strategic Planning, Business Ethics, Ethical Standards And Conduct
★ 4.8 (20) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Communications, Stakeholder Management, Business Analysis, Requirements Management, Stakeholder Engagement, Business Requirements, People Development, Change Requests, Solution Delivery, Business Process, Business Strategies, Project Management, Business Modeling, Communication Planning, Business Process Modeling, Stakeholder Analysis, Strategic Planning, Program Evaluation, Problem Solving, Root Cause Analysis
★ 4.5 (10) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI Agents, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Artificial Intelligence, Jupyter, Healthcare Industry Knowledge, Model Training, Healthcare Ethics, Health Disparities, Health Informatics, LLM Application, Machine Learning, Deep Learning, Statistical Machine Learning, AI Integrations, AI Security, Model Evaluation, Predictive Modeling, Data-Driven Decision-Making, Data Processing, Data Analysis
★ 4.5 (11) · Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: React Native, Mobile Development, iOS Development, Apple iOS, Android Development, Mobile Development Tools, UI Components, Cross Platform Development, React Redux, Application Development, React.js, Application Frameworks, Development Environment, Debugging, Context Management, Software Development, Data Persistence, Command-Line Interface, Data Validation
★ 4.9 (24) · Intermediate · Course · 1 - 3 Months

STARWEAVER
Skills you'll gain: Responsible AI, Google Gemini, Anthropic Claude, AI Enablement, ChatGPT, Business Transformation, Digital Transformation, Leadership, Strategic Leadership, Strategic Thinking, Generative AI, Competitive Intelligence, Stakeholder Communications, Decision Intelligence, Organizational Change, Strategic Communication, Communication Strategies, Business Ethics, Analytical Skills, Strategic Marketing
★ 4.5 (6) · Intermediate · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Job Evaluation, Compensation Analysis, Compensation Strategy, Compensation Management, Job Analysis, Compensation and Benefits, Data Visualization, Data Analysis
★ 4.7 (13) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Wireless Networks, Cloud Computing, Network Monitoring, Network Security, Cloud Computing Architecture, Cloud Platforms, Event Monitoring, Cloud Technologies, Network Performance Management, Local Area Networks, Software-Defined Networking, General Networking, Ansible, Network Administration, Network Architecture, Security Controls, IT Automation, Authentications, Network Engineering, Network Infrastructure
★ 4.7 (32) · Advanced · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Salesforce, Salesforce Development, Data Security, Data Access, Customer Relationship Management (CRM) Software, Security Controls, Customer Engagement, Role-Based Access Control (RBAC), Customer Service, Data Maintenance, Business Reporting, Data Management, Personalized Service, Workflow Management, Process Development, Process Design, Lead Generation, Business Process Automation, Cloud Computing, Automation
★ 4.6 (32) · Beginner · Course · 1 - 4 Weeks