Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Skills you'll gain: Prompt Engineering, ChatGPT, Copywriting, AI Workflows, Blogs, Content Creation, Target Audience, Writing and Editing, Social Media Content, Business Research
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Selling Techniques, Sales Strategy, Overcoming Objections, Closing (Sales), Sales Process, Customer Engagement, Sales Presentation, Solution Selling, Data-Driven Decision-Making, Customer Relationship Building, Value Propositions, Competitive Analysis, Price Negotiation, Rapport Building, Active Listening
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Test Planning, Test Tools, Configuration Management, Software Testing, Test Automation, Integration Testing, System Testing, Acceptance Testing, Software Quality Assurance, Test Data, Risk Management, Test Case, Risk Management Framework, Issue Tracking, Performance Testing, Version Control
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Generative AI, Predictive Analytics, Consumer Behaviour, Real Time Data, Automation
Intermediate · Course · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: Crisis Management, Mediation, Negotiation, Conflict Management, Diplomacy, Leadership, Governance, Public Safety and National Security, International Relations, Social Justice, Diversity and Inclusion, Decision Making, Case Studies
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Decision Making, Independent Thinking, Open Mindset, Conflict Management, Accountability, Diversity Awareness, Critical Thinking, Advocacy, Leadership, Self-Awareness
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Diversity and Inclusion, Intercultural Competence, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Workplace inclusivity, Cultural Diversity, Cultural Sensitivity, Leadership Studies, Self-Awareness, Organizational Leadership, Social Justice, Adaptability
Build toward a degree
Beginner · Course · 1 - 3 Months

Skills you'll gain: Threat Management, Incident Management, Remote Access Systems, Incident Response, Security Management, Data Security, Vulnerability Assessments, Threat Detection, Computer Security Incident Management, Cybersecurity, Security Controls, Security Requirements Analysis, Continuous Monitoring, Security Software, Vulnerability Management, Computer Security Awareness Training, Security Strategy, Telecommuting, Infrastructure Security, Cyber Security Policies
Beginner · Specialization · 1 - 3 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Talent Pipelining, Talent Sourcing, Recruitment, Talent Acquisition, Recruitment Strategies, Talent Management, Strategic Sourcing, Professional Networking, Interviewing Skills, LinkedIn, Market Research, Communication
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Telehealth, Health Technology, Continuous Quality Improvement (CQI), Health Equity, Health Care Procedure and Regulation, Health Disparities, Health Care, Regulatory Compliance, Health Care Administration, Healthcare Project Management, Telecommunications, Technical Support, Patient Communication, Patient-centered Care
Intermediate · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Petroleum Industry, Oil and Gas, Market Dynamics, Energy and Utilities, Environmental Issue, Economic Development, Economics, Climate Change Mitigation, Manufacturing and Production, Social Studies, Production Process, Natural Resource Management, Risk Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Nursing Management, Delegation Skills, Nursing Administration, Care Coordination, Patient Communication, Conflict Management, Patient Advocacy, Nursing Practices, Change Management, Leadership, Communication, Nursing Care, Medical History Documentation, Professionalism, Teamwork, Collaboration, Patient Safety, Cultural Sensitivity
Intermediate · Course · 1 - 4 Weeks