IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Utrecht University
Skills you'll gain: Lifelong Learning, Professionalism, Professional Development, Organizational Change, Adaptability, Ethical Standards And Conduct, Workforce Development, Organizational Structure, Sociology, Psychology, Employee Engagement, Leadership, Personal Development, Leadership Development
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Vulnerability Assessments, Risk Management, Continuous Monitoring, Operational Risk, Threat Management, Intrusion Detection and Prevention, Business Risk Management, Cyber Risk, Vulnerability Management, Security Controls, Enterprise Risk Management (ERM), Risk Mitigation, Risk Analysis, Compliance Management, Law, Regulation, and Compliance, Security Information and Event Management (SIEM), Technical Communication, Network Monitoring, Network Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Email Automation, Creativity, Presentations, AI Enablement, Persuasive Communication, Editing, Writing, Communication, Artificial Intelligence, Public Speaking, Generative AI, Content Creation, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Positivity, Optimism, Empowerment, Growth Mindedness, Independent Thinking, Resilience, Self-Motivation, Personal Development, Self-Awareness, Professional Development, Mindfulness, Stress Management
Mixed · Course · 1 - 3 Months

AAPC
Skills you'll gain: Denial Management, Claims Processing, Medical Billing, Insurance Policies, Utilization Management, Billing & Invoicing, Insurance, Medicare, Revenue Cycle Management, Workers Compensation, Medicaid, Healthcare Industry Knowledge, Regulatory Compliance
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Learning Styles, Learning Strategies, Time Management, Personal Integrity, Organizational Skills, Active Listening, Literacy, Communication, Higher Education, Interpersonal Communications, Student Engagement, Blended Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Role-Based Access Control (RBAC), Azure Active Directory, Microsoft Azure, Active Directory, Authorization (Computing), Identity and Access Management, User Provisioning, Group Policy, Cloud Management, Cloud Security, User Accounts, Cloud Storage, Data Security, Data Storage Technologies, Encryption
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Applied Mathematics, Mathematical Modeling, Matlab, High Voltage, Three-Phase, Electrical Engineering, electromagnetics, Simulation and Simulation Software, Electric Power Systems, Electrical Power, Environmental Science, Environmental Engineering, Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Automate/Flow, Email Automation, Verification And Validation, Document Management, Microsoft Excel, Data Import/Export, Staff Management, Intranet, Microsoft 365, Spreadsheet Software
Beginner · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Health Disparities, Psychiatry, Patient Education And Counseling, Community Mental Health Services, Social Determinants Of Health, Patient Communication, Psychiatric Assessments, Mental Health Diseases and Disorders, Rehabilitation, Trauma Care, Mental and Behavioral Health, Pharmacology, Mental Health
Intermediate · Course · 1 - 4 Weeks

Imperial College London
Skills you'll gain: Immunology, Epidemiology, Infectious Diseases, Public Health, Drug Development, Climate Change Programs, Health Disparities, Clinical Trials, New Product Development, Manufacturing Processes
Intermediate · Course · 1 - 4 Weeks