IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Multiple educators
Skills you'll gain: Email Security, Digital Forensics, Network Security, Cloud Infrastructure, Incident Response, Incident Management, Cloud Platforms, Business Continuity Planning, Penetration Testing, Computer Security Incident Management, Business Continuity, Security Controls, System Configuration, Generative AI, Data Storage, Peripheral Devices, Cybersecurity, Application Security, Information Technology, Cryptography
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Cloud Deployment, Software Development Life Cycle, OpenShift, Istio, Kubernetes, Node.JS, Software Architecture, Application Deployment, Restful API, Database Design, CI/CD, Cloud-Native Computing, NoSQL, Git (Version Control System), Cloud Applications, Javascript, Front-End Web Development, Ajax, Azure DevOps, Software Development
Beginner · Professional Certificate · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Data Storytelling, Prompt Engineering, Data Presentation, ChatGPT, Prompt Patterns, Excel Macros, Storytelling, Excel Formulas, Data Synthesis, LLM Application, Consolidation, AI literacy, Microsoft Excel, Data Visualization, AI Enablement, Plot (Graphics), Spreadsheet Software, Data Analysis, AI powered creativity, Generative AI
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, AI Product Strategy, Generative AI, Commercialization, Product Management, AI Enablement, ChatGPT, Google Gemini, Product Lifecycle Management, Stakeholder Communications, Technical Product Management, LLM Application, Prompt Engineering Tools, AI literacy, Customer experience improvement, Team Building, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Creativity
Intermediate · Specialization · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Triage, Crisis Intervention, Active Listening, Stress First Aid, Rapport Building, De-escalation Techniques, Psychosocial Assessments, Emergency Response, Trauma Care, First Aid, Mental and Behavioral Health, Personal Care, Mitigation, Mental Health, Caregiving, Stress Management, Patient Referral, Patient Evaluation, Clinical Assessment
Mixed · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: Design Thinking, Digital Transformation, Creative Problem-Solving, New Product Development, Ideation, Business Transformation, Product Management, IT Management, Product Development, Technology Strategies, Agile Product Development, Innovation, Creativity, Strategic Thinking, Thought Leadership, Information Technology, Business Strategy, Leadership and Management, Marketing, Storytelling
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Generative Model Architectures, Database Design, ChatGPT, Data Pipelines, Query Languages, Extract, Transform, Load, Responsible AI, LLM Application, AI literacy, Data Warehousing, Data Ethics, Data Infrastructure, Data Architecture, Data Mining, Artificial Intelligence and Machine Learning (AI/ML), Augmented and Virtual Reality (AR/VR), Machine Learning
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Data Storytelling, Data Wrangling, Data Presentation, Big Data, Interactive Data Visualization, Data Analysis, Statistical Visualization, Data Cleansing, Apache Hadoop, Statistical Analysis, Data Visualization, Data Import/Export, Apache Hive, Data Mart, Data Processing, Data Warehousing, Data Transformation, Apache Spark, Data Science, Microsoft Excel
Beginner · Course · 1 - 3 Months

Skills you'll gain: Bootstrap (Front-End Framework), Software Development Life Cycle, Cloud-Native Computing, Software Architecture, Browser Compatibility, User Centered Design, CI/CD, Cloud Applications, Cloud Development, NoSQL, Git (Version Control System), GitHub, Webpack, HTML and CSS, Application Development, MongoDB, Agile Methodology, Javascript, Front-End Web Development, Software Development
Beginner · Professional Certificate · 3 - 6 Months

University of Michigan
Skills you'll gain: Contract Negotiation, Negotiation, Price Negotiation, Mediation, Arbitration, Communication, Business Communication, Intercultural Competence, Conflict Management, Cultural Responsiveness, Cultural Sensitivity, Influencing, Business Ethics, Decision Making, Ethical Standards And Conduct, Planning, Constructive Feedback, Analysis
Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Financial Statements, Financial Statement Analysis, Return On Investment, Accrual Accounting, Financial Accounting, Capital Budgeting, Financial Reporting, Accruals, Accounting, Finance, Inventory Accounting, Financial Analysis, Balance Sheet, Financial Acumen, Portfolio Management, Income Statement, Financial Forecasting, Equities, Generally Accepted Accounting Principles (GAAP), Corporate Finance
Beginner · Specialization · 3 - 6 Months
Skills you'll gain: Program Development, Programming Principles, Scripting Languages, Scripting, Python Programming, Computer Programming, Computational Thinking, Data Structures, Data Store, Integrated Development Environments, Debugging, Computer Programming Tools, Development Environment
Beginner · Course · 1 - 3 Months