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Business Communication Courses

Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

Popular Business Communication Courses and Certifications


  • C

    Coursera

    Analyze User Research Data with Microsoft Forms

    Skills you'll gain: User Research, User Feedback, Business Research, Market Research, Business Analysis

    4.6 stars, 50 reviews, Beginner, Guided Project, Less Than 2 Hours

    ★ 4.6 (50) · Beginner · Guided Project · Less Than 2 Hours

    Category: Free
    Free
  • U

    University of Illinois Urbana-Champaign

    Leadership and Influence

    Skills you'll gain: Influencing, Negotiation, Leadership, Conflict Management, Persuasive Communication, Leadership Development, Professional Development, Communication, Personal Development, Professionalism, Personal Attributes, Personal Integrity, Team Building, Constructive Feedback

    4.6 stars, 78 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.6 (78) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • M

    Microsoft

    Project Management Principles

    Skills you'll gain: Team Performance Management, Stakeholder Engagement, Stakeholder Management, Project Management Institute (PMI) Methodology, Systems Thinking, Team Management, Stakeholder Communications, Team Building, Team Leadership, Team Motivation, Risk Mitigation, Drive Engagement, Project Management, Risk Management, Risk Analysis, Business Ethics, Change Management, Governance, Problem Solving, Leadership

    5 stars, 48 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 5 (48) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    CVS Health

    Preparing for Your Call Center Customer Service Role

    Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Telephone Skills, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication

    4.8 stars, 67 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (67) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of California, Davis

    Wine Tasting: Sensory Techniques for Wine Analysis

    Skills you'll gain: Sensory Systems Analysis, Aesthetics, Decision Making, Food Quality Assurance And Control, Failure Analysis, Oral Expression, Cognitive flexibility, Analysis, Critical Thinking, Verbal Communication Skills, Analytical Skills, Writing, Physiology, Detail Oriented, Microbiology, Dealing With Ambiguity, Chemistry

    Beginner · Specialization · 3 - 6 Months

    Category: New
    New
    Status: Free trial
    Free trial
  • U

    University of Pennsylvania

    Creating a Team Culture of Continuous Learning

    Skills you'll gain: Team Performance Management, Systems Thinking, Cognitive flexibility, Team Building, Knowledge Transfer, Team Management, Innovation, Teamwork, Organizational Development, Organizational Effectiveness, Organizational Leadership, Dealing With Ambiguity, Organizational Structure, Adaptability, Performance Analysis, Creativity, Discussion Facilitation, Culture

    4.6 stars, 207 reviews, Mixed, Course, 1 - 4 Weeks

    ★ 4.6 (207) · Mixed · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Colorado Boulder

    Introduction to Corporate Sustainability

    Skills you'll gain: Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Sustainable Business, Sustainable Development, Systems Thinking, Sustainable Systems, Corporate Strategy, Sustainability Standards, Sustainability Reporting, Climate Change Mitigation, Business Ethics, Operational Risk, Business Risk Management, Environmental Issue, Climate Change Programs, Environmental Regulations, Climate Change Adaptation, Supply Chain Management, Stakeholder Engagement, Communication Strategies

    4.6 stars, 43 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.6 (43) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • U

    University of Pennsylvania

    市场营销概论 (中文版)

    Skills you'll gain: Marketing, Strategic Marketing, Brand Marketing, Branding, Marketing Strategies, Brand Management, Consumer Behaviour, Brand Strategy, Marketing Strategy and Techniques, Marketing Management, Marketing Planning, Go To Market Strategy, Marketing Psychology, Marketing Communications, Strategic Communication, Customer Insights, Market Opportunities, Customer Analysis, E-Commerce

    4.8 stars, 239 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.8 (239) · Beginner · Course · 1 - 4 Weeks

    Status: Free trial
    Free trial
  • C

    Coursera

    How to Develop Standard Operating Procedures (SOPs)

    Skills you'll gain: Standard Operating Procedure, Operational Efficiency, Lean Methodologies, Quality Assurance, Procedure Development, Lean Manufacturing, Business Process, Operations Management, Safety Standards, Occupational Safety And Health, Process Management, Process Optimization, Workforce Management, Continuous Improvement Process, Risk Management

    4.7 stars, 43 reviews, Beginner, Course, 1 - 4 Weeks

    ★ 4.7 (43) · Beginner · Course · 1 - 4 Weeks

    Category: Preview
    Preview
  • C

    Corporate Finance Institute

    Wealth Management

    Skills you'll gain: Market Data, Wealth Management, Equities, Financial Market, Financial Planning, Retail Banking, Portfolio Management, Securities (Finance), Consumer Behaviour, Market Liquidity, Investments, Capital Markets, Economics, Financial Management, Banking, Economic Development, Investment Management, Banking Services, Personalized Service, Financial Services

    4.6 stars, 80 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.6 (80) · Beginner · Specialization · 3 - 6 Months

    Status: Trending right now
    Trending right now
    Category: New
    New
    Status: Free trial
    Free trial
  • T

    The Hong Kong University of Science and Technology

    FinTech Security and Regulation (RegTech)

    Skills you'll gain: Financial Regulation, Financial Regulations, Bank Regulations, FinTech, Financial Services, Financial Industry Regulatory Authorities, Law, Regulation, and Compliance, Regulatory Compliance, Mobile Banking, Regulatory Requirements, Financial Controls, Fraud detection, Loss Prevention, Data Security, Cybersecurity, Human Factors (Security), Insurance, Blockchain, Information Privacy, Security Controls

    4.7 stars, 336 reviews, Beginner, Course, 1 - 3 Months

    ★ 4.7 (336) · Beginner · Course · 1 - 3 Months

    Status: Free trial
    Free trial
  • E

    Emory University

    AI for Marketing

    Skills you'll gain: AI Personalization, Data-Driven Marketing, Generative AI, Marketing Automation, Customer Retention, Personalized Service, Marketing Operations, Marketing Analytics, Marketing Effectiveness, Data-Driven Decision-Making, Personalized Campaigns, Customer Analysis, Customer experience improvement, Marketing Strategies, Contextual Advertising, Marketing, Customer Engagement, Business Marketing, Customer Acquisition Management, Artificial Intelligence

    4.5 stars, 89 reviews, Beginner, Specialization, 3 - 6 Months

    ★ 4.5 (89) · Beginner · Specialization · 3 - 6 Months

    Status: Free trial
    Free trial
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In summary, here are 10 of our most popular business communication courses

  • Analyze User Research Data with Microsoft Forms: Coursera
  • Leadership and Influence: University of Illinois Urbana-Champaign
  • Project Management Principles: Microsoft
  • Preparing for Your Call Center Customer Service Role: CVS Health
  • Wine Tasting: Sensory Techniques for Wine Analysis: University of California, Davis
  • Creating a Team Culture of Continuous Learning: University of Pennsylvania
  • Introduction to Corporate Sustainability: University of Colorado Boulder
  • 市场营销概论 (中文版): University of Pennsylvania
  • How to Develop Standard Operating Procedures (SOPs): Coursera
  • Wealth Management: Corporate Finance Institute

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

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