Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

Skills you'll gain: User Research, User Feedback, Business Research, Market Research, Business Analysis
★ 4.6 (50) · Beginner · Guided Project · Less Than 2 Hours

University of Illinois Urbana-Champaign
Skills you'll gain: Influencing, Negotiation, Leadership, Conflict Management, Persuasive Communication, Leadership Development, Professional Development, Communication, Personal Development, Professionalism, Personal Attributes, Personal Integrity, Team Building, Constructive Feedback
★ 4.6 (78) · Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Team Performance Management, Stakeholder Engagement, Stakeholder Management, Project Management Institute (PMI) Methodology, Systems Thinking, Team Management, Stakeholder Communications, Team Building, Team Leadership, Team Motivation, Risk Mitigation, Drive Engagement, Project Management, Risk Management, Risk Analysis, Business Ethics, Change Management, Governance, Problem Solving, Leadership
★ 5 (48) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Engagement, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Telephone Skills, Customer Support, Professionalism, Verbal Communication Skills, Active Listening, Communication
★ 4.8 (67) · Beginner · Course · 1 - 4 Weeks
University of California, Davis
Skills you'll gain: Sensory Systems Analysis, Aesthetics, Decision Making, Food Quality Assurance And Control, Failure Analysis, Oral Expression, Cognitive flexibility, Analysis, Critical Thinking, Verbal Communication Skills, Analytical Skills, Writing, Physiology, Detail Oriented, Microbiology, Dealing With Ambiguity, Chemistry
Beginner · Specialization · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Team Performance Management, Systems Thinking, Cognitive flexibility, Team Building, Knowledge Transfer, Team Management, Innovation, Teamwork, Organizational Development, Organizational Effectiveness, Organizational Leadership, Dealing With Ambiguity, Organizational Structure, Adaptability, Performance Analysis, Creativity, Discussion Facilitation, Culture
★ 4.6 (207) · Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Sustainable Business, Sustainable Development, Systems Thinking, Sustainable Systems, Corporate Strategy, Sustainability Standards, Sustainability Reporting, Climate Change Mitigation, Business Ethics, Operational Risk, Business Risk Management, Environmental Issue, Climate Change Programs, Environmental Regulations, Climate Change Adaptation, Supply Chain Management, Stakeholder Engagement, Communication Strategies
★ 4.6 (43) · Beginner · Course · 1 - 4 Weeks
University of Pennsylvania
Skills you'll gain: Marketing, Strategic Marketing, Brand Marketing, Branding, Marketing Strategies, Brand Management, Consumer Behaviour, Brand Strategy, Marketing Strategy and Techniques, Marketing Management, Marketing Planning, Go To Market Strategy, Marketing Psychology, Marketing Communications, Strategic Communication, Customer Insights, Market Opportunities, Customer Analysis, E-Commerce
★ 4.8 (239) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Standard Operating Procedure, Operational Efficiency, Lean Methodologies, Quality Assurance, Procedure Development, Lean Manufacturing, Business Process, Operations Management, Safety Standards, Occupational Safety And Health, Process Management, Process Optimization, Workforce Management, Continuous Improvement Process, Risk Management
★ 4.7 (43) · Beginner · Course · 1 - 4 Weeks

Corporate Finance Institute
Skills you'll gain: Market Data, Wealth Management, Equities, Financial Market, Financial Planning, Retail Banking, Portfolio Management, Securities (Finance), Consumer Behaviour, Market Liquidity, Investments, Capital Markets, Economics, Financial Management, Banking, Economic Development, Investment Management, Banking Services, Personalized Service, Financial Services
★ 4.6 (80) · Beginner · Specialization · 3 - 6 Months

The Hong Kong University of Science and Technology
Skills you'll gain: Financial Regulation, Financial Regulations, Bank Regulations, FinTech, Financial Services, Financial Industry Regulatory Authorities, Law, Regulation, and Compliance, Regulatory Compliance, Mobile Banking, Regulatory Requirements, Financial Controls, Fraud detection, Loss Prevention, Data Security, Cybersecurity, Human Factors (Security), Insurance, Blockchain, Information Privacy, Security Controls
★ 4.7 (336) · Beginner · Course · 1 - 3 Months

Emory University
Skills you'll gain: AI Personalization, Data-Driven Marketing, Generative AI, Marketing Automation, Customer Retention, Personalized Service, Marketing Operations, Marketing Analytics, Marketing Effectiveness, Data-Driven Decision-Making, Personalized Campaigns, Customer Analysis, Customer experience improvement, Marketing Strategies, Contextual Advertising, Marketing, Customer Engagement, Business Marketing, Customer Acquisition Management, Artificial Intelligence
★ 4.5 (89) · Beginner · Specialization · 3 - 6 Months