IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Saïd Business School, University of Oxford
Skills you'll gain: Financial Inclusion, Responsible AI, Data Ethics, Data Governance, FinTech, Financial Data, AI Personalization, Mobile Banking, Data Sharing, Financial Regulation, Payment Systems, Financial Services, Open Source Technology, Finance, Business Ethics, Human Centered Design, Interoperability, Real Time Data, Product Design, Application Programming Interface (API)
Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Systems Thinking, Surveys, Innovation, Simulations, Forecasting, Contingency Planning, Strategic Thinking, Simulation and Simulation Software, Process Flow Diagrams, Project Design, Systems Analysis, Corporate Strategy, Strategic Decision-Making, Business Planning, Complex Problem Solving, Business Strategy, Organizational Strategy, Analysis, Diagram Design, Verbal Communication Skills
Intermediate · Specialization · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Retrieval-Augmented Generation, LangChain, AI Orchestration, Database Development, SQL, LLM Application, Query Languages, OpenAI API, Microsoft Azure, Tool Calling, OpenAI, Natural Language Processing
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Microsoft Teams, Microsoft 365, Team Management, Group Policy, Data Loss Prevention, Azure Active Directory, System Monitoring, User Accounts, Role-Based Access Control (RBAC), Identity and Access Management, System Configuration, Security Management, Authorization (Computing), Collaborative Software, Compliance Management, Product Lifecycle Management, Windows PowerShell, Network Planning And Design, Network Troubleshooting, Technical Support and Services
Intermediate · Specialization · 3 - 6 Months

University of Copenhagen
Skills you'll gain: Sustainable Development, Social Impact, Systems Thinking, Social Sciences, Environmental Science, Culture, Timelines, Environmental Policy, Ethical Standards And Conduct, Political Sciences, Economics
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Copilot, Regulation and Legal Compliance, Data Ethics, Responsible AI, Data Governance, Compliance Management, Information Privacy, Prompt Engineering, Ethical Standards And Conduct, Intellectual Property, AI Enablement, Generative AI, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Layout Design, Target Audience, Design, Ethical Standards And Conduct, Professional Networking, Application Programming Interface (API)
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Continuous Integration, CI/CD, Continuous Delivery, Continuous Deployment, Integration Testing, DevOps, Continuous Monitoring, System Monitoring, Docker (Software), Application Deployment, Security Controls, GitHub, Automation, Version Control
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: ArcGIS, Data Presentation, GIS Software, Spatial Data Analysis, Data Visualization, Geographic Information Systems, Geospatial Information and Technology, Geospatial Mapping, Data Import/Export, Data Mapping, Data Integration, Data Management
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Competitive Analysis, Market Research, Market Analysis, Responsible AI, Generative AI, Customer Insights, Market Trend, Persona Development, Trend Analysis, Analytics, Data Analysis, Data-Driven Decision-Making, Business Ethics
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Physics, Physical Science, Materials science, Chemistry, Mechanics, Advanced Mathematics, Mathematical Modeling, Computational Thinking, Simulations, Applied Mathematics, Calculus
Beginner · Specialization · 1 - 3 Months

Board Infinity
Skills you'll gain: Financial Statement Analysis, Financial Statements, Operations Management, Financial Analysis, Selling Techniques, Business, Sales, Balance Sheet, Sales Process, Business Management, Marketing, Logistics, Economics, Advertising, Marketing Strategies, Market Dynamics
Beginner · Course · 1 - 4 Weeks