IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Skills you'll gain: Stakeholder Engagement, Business Analysis, Stakeholder Management, Business Systems Analysis, Business Intelligence, Business Analysis Tools, Business Process, Business Planning, Stakeholder Analysis, Business Process Modeling, Process Management, Stakeholder Communications, Business Process Management, Requirements Elicitation, Enterprise Architecture, Business Analytics, Drive Engagement, Planning, Governance, Adaptability
★ 4.7 (101) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Release Management, Cloud Infrastructure, Software Installation, Application Lifecycle Management, Performance Tuning, Cloud Computing, General Networking, Systems Architecture, Software Architecture, Network Model, Memory Management
★ 4.2 (68) · Intermediate · Specialization · 3 - 6 Months

Arizona State University
Skills you'll gain: Business Ethics, Business Correspondence, Ethical Standards And Conduct, Negotiation, Purchasing, Business Writing, Business Communication, Decision Making, Financial Auditing, Forecasting, Auditing, Communication, Budgeting, Influencing, Vocabulary, English Language, Leadership, Financial Forecasting, Oral Expression, Finance
★ 4.7 (412) · Mixed · Course · 1 - 3 Months

Skills you'll gain: Financial Statement Analysis, Financial Statements, Financial Analysis, Operational Analysis, Financial Modeling, Performance Metric, Accounting, Finance, Investments
★ 4.6 (218) · Intermediate · Guided Project · Less Than 2 Hours

University of Washington
Skills you'll gain: Cultural Diversity, Culture, European History, Social Studies, World History, Economic Development, Ancient History, International Relations, Sociology, Policy Analysis, Research, and Development, Social Justice, Political Sciences
★ 4.7 (360) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Data Ethics, Workforce Development, Operational Efficiency, Business Ethics, Employee Training, AI Integrations
★ 4.8 (100) · Mixed · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Microsoft Azure, Serverless Computing, Cloud Development, Microsoft Power Automate/Flow, Event-Driven Programming, Cloud-Based Integration, Business Process Automation, Application Programming Interface (API), Webhook Security, GitHub
★ 4.4 (137) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Test Tools, Learning Strategies, Test Planning, Goal Setting, Registration
★ 4.8 (186) · Beginner · Course · 1 - 4 Weeks
University of Colorado Boulder
Skills you'll gain: Electrical Engineering, Linear Algebra, Physics, Advanced Mathematics, Mathematical Modeling, Differential Equations, Physical Science
★ 4.5 (93) · Intermediate · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Intrusion Detection and Prevention, Threat Detection, Incident Response, Cybersecurity, Threat Management, Data Security, Cyber Attacks, Incident Management, Security Controls, Network Security, Firewall, Security Software
★ 4.7 (460) · Beginner · Course · 1 - 3 Months

Skills you'll gain: AI Orchestration, AI Workflows, Agentic Workflows, Generative AI Agents, Agentic systems, OpenAI API, Model Deployment, OpenAI, AI Integrations, Tool Calling, LLM Application, Enterprise Application Management, OAuth, Model Context Protocol, Prompt Engineering, Performance Tuning, Real Time Data, Interoperability, Prompt Patterns, Application Deployment
★ 3.8 (9) · Intermediate · Professional Certificate · 3 - 6 Months

Skills you'll gain: IBM Cloud, Model Deployment, AI Enablement, Generative AI Agents, Self Service Technologies, Application Deployment, Customer Inquiries, Customer Engagement, Cloud Computing, Customer Service, Natural Language Processing
★ 4.6 (472) · Beginner · Guided Project · Less Than 2 Hours