IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: User Story, Cloud Computing Architecture, Agile Software Development, Cloud Services, Scrum (Software Development), Cloud Deployment, Agile Methodology, Kanban Principles, DevOps, Backlogs, Cloud Security, Cloud Infrastructure, Sprint Retrospectives, Cloud Platforms, Agile Project Management, Cloud Computing, Cloud-Native Computing, Cloud Storage, CI/CD, Test Driven Development (TDD)
Beginner · Specialization · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Prompt Patterns, Multimodal Prompts, LLM Application, Productivity, OpenAI, Anthropic Claude, Creative Problem-Solving, AI Enablement, Generative AI, AI Personalization, Creative Thinking, Artificial Intelligence, Innovation, Brainstorming, Large Language Modeling, Game Design, Education Software and Technology, Student Engagement
Beginner · Specialization · 1 - 3 Months

Multiple educators
Skills you'll gain: Incident Response, Digital Forensics, Network Security, Computer Security Incident Management, Cloud Computing Architecture, Penetration Testing, Cloud Services, Business Continuity, Cloud Deployment, Disaster Recovery, Security Controls, Generative AI, Configuration Management, Governance, Cybersecurity, Data Storage, Peripheral Devices, Application Security, Information Technology, Cryptography
Beginner · Professional Certificate · 3 - 6 Months
University of California, Irvine
Skills you'll gain: Business Writing, Negotiation, Project Planning, Project Performance, Business Correspondence, Concision, Project Management, Communication Planning, Planning, Editing, Change Control, Grammar, Proofreading, Risk Management, Emotional Intelligence, Performance Metric, Open Mindset, Relationship Building, Team Management, Communication
Beginner · Specialization · 3 - 6 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Business Ethics, Decision Making, Culture, Cultural Diversity, Global Marketing, Branding, Intercultural Competence, Stakeholder Analysis, Brand Management, Consumer Behaviour
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cybersecurity, Information Technology, Cyber Security Strategy, Cyber Security Policies, Technical Support and Services, Technical Support, Information Systems Security Assessment Framework (ISSAF), Computer Security Awareness Training, Security Awareness, Application Security, ISO/IEC 27001, Network Security, Data Security, Information Assurance, Operating Systems, Computer Hardware
Beginner · Course · 1 - 4 Weeks

Peking University
Skills you'll gain: Language Learning, Language Competency, Vocabulary, Oral Comprehension, Grammar, Communication
Mixed · Course · 1 - 3 Months

Skills you'll gain: Dashboard, Data Warehousing, Data Storytelling, SQL, Data Visualization, Database Design, Data Security, Data Migration, Data Governance, Descriptive Statistics, IBM DB2, Cloud Storage, Extract, Transform, Load, Data Management, Relational Databases, Excel Formulas, Databases, Data Architecture, Exploratory Data Analysis, Business Intelligence
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Microservices, Node.JS, API Gateway, Application Deployment, Software Architecture, Cloud Applications, Application Design, Web Services, Restful API, Communication Strategies
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, ChatGPT, Data Storytelling, OpenAI, Analytics, Prompt Engineering Tools, Data Analysis, Dashboard, Real Time Data, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Responsible AI, Data Visualization Software, AI Workflows, AI Personalization, Statistical Analysis, Python Programming, Data Cleansing
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: React.js, Test Case, JavaScript Frameworks, Unit Testing, Test Tools, UI Components, Development Testing, Context Management, Data Sharing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Django (Web Framework), Responsive Web Design, Cascading Style Sheets (CSS), HTML and CSS, Back-End Web Development, Relational Databases, Object Oriented Programming (OOP), Database Management Systems, Bootstrap (Front-End Framework), SQL, Database Design, Databases, Front-End Web Development, Database Administration, Unit Testing, MySQL, Web Development, Computer Programming, Pseudocode, Communication
Beginner · Specialization · 3 - 6 Months