IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Microsoft
Skills you'll gain: ASP.NET, Microsoft Copilot, .NET Framework, Application Programming Interface (API), Middleware, Server Side, Restful API, C# (Programming Language), Back-End Web Development, Application Frameworks, JSON, Software Documentation, Secure Coding, Programming Principles, Extensible Markup Language (XML)
Beginner · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Workplace inclusivity, Diversity and Inclusion, Diversity Awareness, Organizational Change, Emotional Intelligence, Culture Transformation, Social Justice, Empathy, Conflict Management, Leadership, Business Strategy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Generative AI, A/B Testing, Copywriting, Advertising, Marketing, ChatGPT, Content Creation, Marketing Strategies, Marketing Analytics, Customer Insights, Social Media Content
Beginner · Guided Project · Less Than 2 Hours
University of Washington
Skills you'll gain: Data Ethics, Statistical Visualization, Data Storytelling, Data Visualization Software, Data Governance, Big Data, Technical Communication, Cloud Computing, Amazon Web Services, Information Privacy, Ethical Standards And Conduct
Mixed · Course · 1 - 4 Weeks

Shanghai Jiao Tong University
Skills you'll gain: Vocabulary, Language Learning, Oral Comprehension, Culture
Beginner · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Jenkins, CI/CD, SonarQube, Continuous Integration, DevOps, Apache Tomcat, Apache Maven, Docker (Software), Continuous Deployment, Continuous Delivery, Build Tools, Configuration Management, Software Configuration Management, Application Lifecycle Management, Shell Script, Application Deployment, Continuous Monitoring, Software Development, Software Installation, User Accounts
Beginner · Specialization · 1 - 3 Months

IE Business School
Skills you'll gain: Innovation, Business Management, Performance Management, Governance, Case Studies, Organizational Effectiveness, Corporate Strategy, Business Leadership, Decision Making, Behavioral Economics, Ancient History, Organizational Structure, Business Strategy, Social Studies, Economics, Market Dynamics, Storytelling
Beginner · Course · 1 - 3 Months

Yale University
Skills you'll gain: Aesthetics, Art History, Music History, Liberal Arts, Music, Education and Training, Social Justice, Social Impact, Performing Arts, Public Affairs, Cultural Diversity, Community Development, Classical Music, Case Studies
Mixed · Course · 1 - 3 Months

Skills you'll gain: Incident Response, Data Centers, DevSecOps, System Monitoring, Threat Detection, Infrastructure Security, Microsoft Servers, Security Management, Payment Card Industry (PCI) Data Security Standards, Information Systems Security, Windows Servers, IT Infrastructure, Security Information and Event Management (SIEM), Disaster Recovery, IT Automation, Virtual Machines, Configuration Management
Beginner · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Business Ethics, Negotiation, Purchasing, Business Writing, Business Communication, Decision Making, Forecasting, Auditing, Communication, Budgeting, Influencing, Vocabulary, English Language, Leadership, Financial Acumen, Presentations, Communication Strategies, Business Economics, Finance
Mixed · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Business Strategy, Competitive Analysis, Business Strategies, Strategic Thinking, Cost Reduction, Organizational Strategy, Product Strategy, Market Analysis, Value Propositions, Strategic Decision-Making, Cost Benefit Analysis, Cost Accounting, Market Opportunities, Business Analysis, Analysis, Operations Management, Resource Management, Case Studies
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Project Documentation, Lean Six Sigma, Project Management, Project Scoping, Google Docs, Timelines
Beginner · Guided Project · Less Than 2 Hours