
Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Inquiries, Customer Service, Customer Relationship Building, Interviewing Skills, Inbound Calls, Outbound Calls, Problem Solving, Keyword Research, Verbal Communication Skills, Communication
★ 4.4 (17) · Beginner · Course · 1 - 4 Weeks
University of Michigan
Skills you'll gain: Education and Training, International Relations, Systems Thinking, World History, Systems Analysis, Community Development, Leadership, Policy Analysis, Research, and Development, Intercultural Competence, Policy Analysis, Discussion Facilitation, Diversity Equity and Inclusion Initiatives
★ 4.8 (15) · Beginner · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: Goal Setting, Project Management, Storytelling, Intercultural Competence, Communication Strategies, Professional Development, Communication, Verbal Communication Skills, Persuasive Communication, Leadership Development, Professional Networking, Cultural Diversity, Strategic Planning, Collaboration, Public Speaking, Planning, Empathy, Oral Expression, Leadership, Time Management
★ 4.8 (8) · Beginner · Specialization · 3 - 6 Months
University of Michigan
Skills you'll gain: Innovation, Initiative and Leadership, Open Mindset, Education and Training, Leadership, Community Development, Empowerment, Teaching, Pedagogy, Self-Awareness, Collaboration, Family Support, Community Organizing, Personal Development, Professional Development, Relationship Building, Network Analysis
★ 4.9 (24) · Beginner · Course · 1 - 3 Months

Indian Institute of Technology Guwahati
Skills you'll gain: User Research, UI/UX Research, Design Research, User Experience, User Interface and User Experience (UI/UX) Design, Competitive Analysis, User Interface (UI), User Experience Design, Information Architecture, Interaction Design, User Flows, Interactive Design, Persona (User Experience), Qualitative Research, Usability, User Centered Design, User Interface (UI) Design, Wireframing, Human Computer Interaction, Research Methodologies
★ 4.3 (16) · Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Communication Planning, Stakeholder Engagement, Requirements Analysis, Project Coordination, Stakeholder Communications, Product Requirements, Milestones (Project Management), Strategic Communication, AI Enablement, Waterfall Methodology, Kanban Principles, Business Analysis, Risk Management, Communication, Product Lifecycle Management, Prioritization
★ 4.9 (8) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Infographics, Data Visualization, Target Audience, AI powered creativity, Data Storytelling, Design Elements And Principles, Content Creation, Process Mapping, Communication, ChatGPT, Prompt Engineering
★ 4.5 (24) · Intermediate · Course · 1 - 4 Weeks

ESSEC Business School
Skills you'll gain: Cooperation, Teamwork, Collaboration, Sustainable Development, Decision Making, Sustainable Systems, Business Transformation, Social Justice, Environmental Issue, Political Sciences, Social Impact, Socioeconomics, Action Oriented, Social Sciences, Systems Thinking, Visionary, Economic Development, Corporate Sustainability, Economics, Policy, and Social Studies, Empowerment
★ 4.6 (19) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Team Oriented, Collaborative Software, Data Visualization, Visual Storytelling, Brainstorming, Diagram Design, Interactive Design, Communication Planning, Multimedia, Design Elements And Principles, Digital Publishing
★ 4.7 (26) · Beginner · Guided Project · Less Than 2 Hours

Banco Interamericano de Desarrollo
Skills you'll gain: Agile Methodology, Project Management Institute (PMI) Methodology, Agile Project Management, Prioritization, Project Implementation, Program Implementation, Project Planning, Plan Execution, Project Management, Kanban Principles, Drive Engagement, Delegation Skills, Analysis, Stakeholder Engagement, Meeting Facilitation
★ 5 (26) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Facebook, Customer experience improvement, Customer Engagement, Personalized Service, Social Media Management, Social Media, Social Media Marketing, Customer Relationship Building, Event Marketing, Customer Inquiries, Marketing, Promotional Strategies, Marketing Strategies, Strategic Communication, Communication Strategies, Business Strategy
★ 4.8 (14) · Beginner · Guided Project · Less Than 2 Hours

Fudan University
Skills you'll gain: Maternal Health, Child Health, Public Health and Disease Prevention, Public Health, Nutrition and Diet, Infectious Diseases, Health Systems, Health Care, Nutrition Education, Emergency Response, Health Disparities, Preventative Care, Health Equity, Primary Care, Epidemiology, Social Determinants Of Health, Obstetrics And Gynecology, Health Policy, Childbirth, Environmental Science
★ 4.5 (22) · Beginner · Course · 1 - 3 Months