IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Google Cloud
Skills you'll gain: Google Workspace, File Management, Document Management, Collaborative Software, Cloud Storage, Productivity Software, Data Sharing, Content Management, Organizational Skills, Role-Based Access Control (RBAC), Identity and Access Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Business Workflow Analysis, Business Process Automation, AI Workflows, Agentic Workflows, Generative AI Agents, AI Orchestration, Automation, Model Deployment, Robotic Process Automation, AI Enablement, Performance Measurement, Generative AI, Tool Calling, No-Code Development, Responsible AI, LLM Application, Process Optimization, MLOps (Machine Learning Operations), System Monitoring
Intermediate · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Primary Care, Health Equity, Community Health, Health Policy, Public Health, Health Disparities, Health Promotion, Preventative Care, Social Determinants Of Health, Health Systems, Case Studies
Mixed · Course · 1 - 3 Months

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Sanitation, Water Quality, Water Resource Management, Public Health, Program Evaluation, Emergency Response, Sustainable Development, Environmental Engineering, Community Health, Microbiology
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Merchandising, Merchandise Displays, Inventory Management System, Retail Management, Consumer Behaviour, Visual Merchandising, Planogram, Retail Store Operations, Retail Sales, Marketing Psychology, Selling Techniques, Customer Insights, Analysis, Design
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Remote Access Systems, Linux, Web Applications, Internet Of Things, Embedded Systems, Application Programming Interface (API), Robotics, Linux Commands, Command-Line Interface, Electronics, Control Systems, Electronic Systems, System Configuration, Python Programming, Hardware Troubleshooting, Software Installation, Peripheral Devices
Mixed · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Prompt Engineering, Generative AI, Anthropic Claude, Responsible AI, ChatGPT, LLM Application, Data Ethics, AI Enablement, Artificial Intelligence, Artificial Neural Networks, Brainstorming, Machine Learning, Deep Learning, Information Privacy
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Environmental Monitoring, Environmental Regulations, Environmental Laws, Environment, Environmental Science, Geospatial Information and Technology, Robotics, Ethical Standards And Conduct, Research, Data Analysis Software, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: ASP.NET, Microsoft Copilot, .NET Framework, Application Programming Interface (API), Middleware, Server Side, Restful API, C# (Programming Language), Back-End Web Development, Application Frameworks, JSON, Software Documentation, Secure Coding, Programming Principles, Extensible Markup Language (XML)
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Learning Styles, Learning Strategies, Time Management, Personal Integrity, Organizational Skills, Active Listening, Literacy, Communication, Higher Education, Interpersonal Communications, Student Engagement, Blended Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Azure Active Directory, Active Directory, Microsoft Azure, Multi-Factor Authentication, Authentications, User Accounts, Security Engineering, Authorization (Computing), Identity and Access Management, User Provisioning, Single Sign-On (SSO), Hybrid Cloud Computing, Self Service Technologies
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Manufacturing Processes, Schematic Diagrams, Computer-Aided Design, Production Process, 3D Modeling, 3D Assets, Engineering Design Process, Materials science, Emerging Technologies
Beginner · Course · 1 - 3 Months