IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Statistical Reporting, Data Visualization, Big Data, SQL, Query Languages, Data Import/Export, Data Presentation, Google Cloud Platform, Data Warehousing, Data Sharing, Analytics
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Timelines, Brainstorming, Ideation, Product Design, Project Design, Design Thinking, Persona Development, Workflow Management, Teamwork, Collaborative Software, Collaboration, Innovation, Creativity
Beginner · Guided Project · Less Than 2 Hours

Illinois Tech
Skills you'll gain: Database Design, Relational Databases, Database Systems, Database Management, Database Theory, Databases, Database Development, SQL, Database Management Systems, MySQL, Transaction Processing, Stored Procedure, Database Architecture and Administration, Data Modeling, Unified Modeling Language, Data Access, Data Integrity, Query Languages, Diagram Design, Application Development
Build toward a degree
Beginner · Specialization · 3 - 6 Months
Georgia Institute of Technology
Skills you'll gain: Cloud Applications, Cloud-Native Computing, Cloud Deployment, Application Development, Cloud Management, Cloud Computing, Cloud Infrastructure, Internet Of Things, Application Deployment, Software Development, Distributed Computing, Scalability, Real Time Data
Mixed · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Business Ethics, Negotiation, Purchasing, Business Writing, Business Communication, Decision Making, Forecasting, Auditing, Communication, Budgeting, Influencing, Vocabulary, English Language, Leadership, Financial Acumen, Presentations, Communication Strategies, Business Economics, Finance
Mixed · Course · 1 - 3 Months

Skills you'll gain: LangGraph, Generative AI Agents, AI Orchestration, Agentic systems, AI Workflows, OpenAI API, LLM Application, Agentic Workflows, Prompt Patterns, OpenAI, Large Language Modeling, AI Enablement, Retrieval-Augmented Generation, Artificial Intelligence, Development Environment, Tool Calling, Microsoft Azure, AI Personalization, Microsoft Development Tools, Microsoft Visual Studio
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: IBM Cloud, Model Deployment, AI Enablement, Self Service Technologies, Application Deployment, Customer Inquiries, Customer Engagement, Cloud Computing, Customer Service, Natural Language Processing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Medication Dispensation, Pharmacist Assistance, Medical Prescription, Pharmacy Operations, Pharmacology, Patient Safety, Pharmacy, Medication Administration, Pharmaceutical Terminology, Pediatrics, Intravenous Therapy, Systems Of Measurement
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Manufacturing Operations, Manufacturing Processes, Process Control, Lean Manufacturing, Production Management, Operational Efficiency, Continuous Improvement Process, Sustainability Standards, Collaboration, Innovation, Adaptability, Communication
Intermediate · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Payroll Tax, Payroll Administration, Payroll, Payroll Reporting, Payroll Processing, Tax Compliance, Tax Management, Income Tax, Tax Laws, Compensation Management, Compliance Reporting, Benefits Administration, Compensation and Benefits
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Internet Of Things, Manufacturing and Production, Digital Transformation, Business Technologies, Cloud Computing, Automation, Operational Efficiency, Emerging Technologies, Technology Strategies, Real Time Data, Data-Driven Decision-Making, Case Studies, Scalability
Build toward a degree
Beginner · Course · 1 - 4 Weeks

University of Glasgow
Skills you'll gain: Data Preprocessing, Model Evaluation, Engineering Practices, Matlab, Engineering Calculations, Classification Algorithms, Engineering Analysis, Engineering, Artificial Intelligence and Machine Learning (AI/ML), AI Enablement, Applied Mathematics, Artificial Neural Networks
Beginner · Specialization · 1 - 3 Months