• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • It Support

It Support Courses

IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Popular It Support Courses and Certifications


  • C

    Coursera

    Build a Chatbot with Voiceflow: Ecommerce Customer Support

    Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, Customer Service, E-Commerce, Order Management, AI Integrations, Generative AI Agents, Automation, Greeting Customers, User Flows

    4.2
    Rating, 4.2 out of 5 stars
    ·
    9 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Lean Six Sigma for IT Operations

    Skills you'll gain: Data-Driven Decision-Making, Stakeholder Management, Root Cause Analysis, Six Sigma Methodology, Process Improvement, Stakeholder Communications, Lean Six Sigma, Quality Improvement, Stakeholder Engagement, Stakeholder Analysis, Process Improvement and Optimization, Continuous Improvement Process, Process Mapping, IT Service Management, Lean Methodologies, Operational Efficiency, Process Analysis, Pareto Chart, Process Optimization, Service Improvement

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Dell

    Dell Technologies Introduction to IT Sales

    Skills you'll gain: Active Listening, Communication Strategies, Business Communication, Communication, Strategic Communication, Professional Development, Verbal Communication Skills, Professionalism, Emotional Intelligence, Sales Presentation, Empathy & Emotional Intelligence, Adaptability, Sales Training, General Sales Practices, Technical Sales, Sales Presentations, Sales, Job Analysis, Personal Attributes, Branding

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    I

    ISSA (International Sports Sciences Association)

    GLP-1 Medication Support Course for Fitness Professionals

    Skills you'll gain: Patient Communication, Medical Support, Mental and Behavioral Health, Treatment Planning, Medical Prescription, Health And Wellness Coaching, Exercise Science, Healthcare Ethics, Collaboration, Athletic Training, Patient Education and Support, Medication Therapy Management, Health Care, Nutrition and Diet, Health Assessment, Nutrition Education, Coaching, Health Education, Nutritional Assessment, Human Development

    Beginner · Course · 1 - 3 Months

  • U

    Universitat Politècnica de València

    IT Fundamentals for Business Profiles: Hardware

    Skills you'll gain: Computer Hardware, Computer Architecture, Networking Hardware, Hardware Architecture, Computer Systems, Information Technology, Data Storage, Hardware Troubleshooting, General Networking, Data Storage Technologies, Computer Networking, System Support, Mainframe Computing, Peripheral Devices, Wireless Networks, Infrastructure Security, Business Technologies

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Foundations of IT and Core Hardware Components

    Skills you'll gain: Hardware Architecture, Data Storage, Computer Systems, Memory Management

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google

    Put It to Work: Prepare for Cybersecurity Jobs

    Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Cybersecurity, Cyber Threat Intelligence, Security Management, Security Awareness, Data Ethics, Data Security, Technical Communication, AI Workflows, Artificial Intelligence

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6.4K reviews

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    IT & Cloud Audit Masterclass – Fundamentals to Advanced

    Skills you'll gain: Security Controls, Cloud Management, IT General Controls (ITGC), Cloud Security, Cloud Standards, Cloud Computing, Cyber Security Assessment, Cybersecurity, Security Testing, Control Objectives for Information and Related Technology (COBIT), Risk Management Framework, Identity and Access Management, Incident Response

    Intermediate · Course · 3 - 6 Months

  • U

    Universitat Politècnica de València

    IT Fundamentals for Business Profiles: Programming

    Skills you'll gain: Computational Thinking, Programming Principles, Web Development, Code Reusability, Database Management, Object Oriented Programming (OOP), Computational Logic, Information Technology, Information Systems, Maintainability, Relational Databases, Computer Programming, Extensible Markup Language (XML), Algorithms, Other Programming Languages, SQL, Hypertext Markup Language (HTML), Data Structures, Cascading Style Sheets (CSS), Javascript

    Beginner · Course · 1 - 3 Months

  • U

    Universitat Politècnica de València

    IT Fundamentals for Business Profiles: Cybersecurity

    Skills you'll gain: Social Media Management, Security Software, Information Privacy, Cyber Attacks, Cybersecurity, Information Technology, Malware Protection, Content Creation, Digital Advertising, Online Advertising, Social Media Content, Social Media, Digital Marketing, Personally Identifiable Information, Security Awareness, Digital Content, Email Security, Social Media Marketing, E-Commerce, Web Presence

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    R

    Real Madrid Graduate School Universidad Europea

    Pulling it all together: Future Trends and Actions

    Skills you'll gain: Active Listening, Drive Engagement, Goal Setting, Team Collaboration, Rapport Building, Leadership Development, Strategic Leadership, Habit Formation, Smart Goals, Accountability Frameworks, Employee Coaching, Culture Transformation, Leadership, Organizational Leadership, Organizational Development, Team Leadership, Team Motivation, Relationship Management, Organizational Strategy, People Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    P

    Pearson

    SQL for Any IT Professional: Unit 1

    Skills you'll gain: Database Design, SQL, Relational Databases, Databases, Database Systems, Database Management, Data Modeling, Query Languages

    Beginner · Course · 1 - 4 Weeks

1…212223…834

In summary, here are 10 of our most popular it support courses

  • Build a Chatbot with Voiceflow: Ecommerce Customer Support: Coursera
  • Lean Six Sigma for IT Operations: EDUCBA
  • Dell Technologies Introduction to IT Sales: Dell
  • GLP-1 Medication Support Course for Fitness Professionals: ISSA (International Sports Sciences Association)
  • IT Fundamentals for Business Profiles: Hardware: Universitat Politècnica de València
  • Foundations of IT and Core Hardware Components: Packt
  • Put It to Work: Prepare for Cybersecurity Jobs: Google
  • IT & Cloud Audit Masterclass – Fundamentals to Advanced: Packt
  • IT Fundamentals for Business Profiles: Programming: Universitat Politècnica de València
  • IT Fundamentals for Business Profiles: Cybersecurity: Universitat Politècnica de València

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Cookies Preference Center
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok