Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Team Building, Resilience, Emotional Intelligence, Professional Development, Leadership, Team Management, Empathy & Emotional Intelligence, Conflict Management, Collaboration, Communication, Adaptability, Active Listening, Change Management
Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Design Thinking, Change Management, Organizational Change, Innovation, Business Transformation, Forecasting, Strategic Thinking, Business Strategies, New Product Development, Value Propositions, Entrepreneurship, Trend Analysis
Build toward a degree
Advanced · Course · 1 - 4 Weeks

Big Interview
Skills you'll gain: Interviewing Skills, Applicant Tracking Systems, Professional Networking, Professional Development, Verbal Communication Skills, Test Tools, Storytelling, Non-Verbal Communication, Business Writing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Root Cause Analysis, Operational Efficiency, Corrective and Preventive Action (CAPA), Continuous Improvement Process, Quality Improvement, Product Quality (QA/QC), Process Improvement, Operational Excellence, Proactivity, Complex Problem Solving, Critical Thinking
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: New Product Development, Innovation, Market Opportunities, Ideation, Entrepreneurship, Product Management, Corporate Strategy, Customer Analysis, Competitive Analysis, Market Analysis, Initiative and Leadership, Target Market, Business Strategy, Value Propositions
Beginner · Course · 1 - 4 Weeks
Duke University
Skills you'll gain: Return On Investment, Accounts Receivable, Cash Flows, Financial Analysis, Cash Management, Accounts Payable, Working Capital, Business Metrics, Inventory Management System, Financial Acumen, Financial Statements, Balance Sheet, Operational Efficiency, Strategic Decision-Making
Beginner · Course · 1 - 4 Weeks

BCG
Skills you'll gain: Digital Transformation, Business Transformation, Technology Strategies, Business Technologies, Business Strategy, Market Dynamics, Emerging Technologies, Business Economics, Innovation, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

Copenhagen Business School
Skills you'll gain: Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Sustainable Business, Sustainable Development, Governance, Business Ethics, Corporate Strategy, Strategic Partnership, Leadership and Management, Case Studies, Stakeholder Management, Culture, Leadership
Beginner · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Supplier Management, Procurement, Supplier Relationship Management, Strategic Sourcing, Supply Management, Supply Chain Management
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Proposal Development, Innovation, Market Opportunities, Entrepreneurship, Business Modeling, New Business Development, Corporate Strategy, Corporate Finance, New Product Development, Strategic Thinking, Business Strategy, Value Propositions
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Risk Management, Risk Analysis, Project Risk Management, Root Cause Analysis, Risk Mitigation, Contingency Planning, Business Risk Management, Continuous Monitoring, Brainstorming, Performance Analysis, Communication Planning, Stakeholder Management, Project Management, Threat Management, Conflict Management, Operational Analysis, Analysis, Agile Methodology, Stakeholder Engagement, Operational Risk
Intermediate · Specialization · 1 - 3 Months