• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • It Support

It Support Courses

IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Popular It Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    C

    Coursera

    Designing a Customer Support Chatbot Using Flowise

    Skills you'll gain: ChatGPT, User Interface (UI), No-Code Development, AI Integrations, LLM Application, Retrieval-Augmented Generation, Generative AI, Artificial Intelligence, Frontend Integration, Quality Assurance

    4.4
    Rating, 4.4 out of 5 stars
    ·
    23 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Support for Visual Processing with Microsoft Word

    Skills you'll gain: Education Software and Technology, Microsoft Office

    4.4
    Rating, 4.4 out of 5 stars
    ·
    11 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    P

    Packt

    Cloud Security for IT Professionals

    Skills you'll gain: Cloud Security, AWS Identity and Access Management (IAM), Identity and Access Management, Cloud Computing, Security Information and Event Management (SIEM), Cloud Deployment, Cloud Computing Architecture, Cloud Management, Secure Coding, Threat Detection, Cloud Solutions, Cloud Infrastructure, Network Security, Application Security, Data Security, Encryption, Event Monitoring, Security Testing, Cloud Applications, Data Encryption Standard

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Networking, Virtualization, and IT Security

    Skills you'll gain: Network Security, Virtualization, Augmented and Virtual Reality (AR/VR), Cloud Computing Architecture, Virtualization and Virtual Machines, Network Administration, Cloud Computing, Firewall, Virtual Networking, Network Architecture, Virtual Private Networks (VPN), Mobile Security, Network Infrastructure, Cloud Services, General Networking, Augmented Reality, Cloud Security, Security Controls, Network Protocols, Peripheral Devices

    4.8
    Rating, 4.8 out of 5 stars
    ·
    29 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Advanced Networking, Security, and IT Operations

    Skills you'll gain: Remote Access Systems, Threat Management, Threat Detection, Information Technology Operations, Wireless Networks, Network Security, Information Systems Security, Mobile Security, Virtual Private Networks (VPN), General Networking, Network Troubleshooting, Document Management, Malware Protection, Augmented and Virtual Reality (AR/VR), Emerging Technologies, Change Control, Encryption, Multi-Factor Authentication, System Configuration, Network Protocols

    4.7
    Rating, 4.7 out of 5 stars
    ·
    16 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Simplilearn

    Generative AI in Support and Maintenance Training

    Skills you'll gain: AI Security, AI Integrations, System Support, Generative AI, Maintainability, End User Training and Support, AI literacy, Automation, Debugging, Anomaly Detection, System Monitoring, Software Documentation, Information Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Dashboards in Qlik Sense: Decision-Support Dashboards

    Skills you'll gain: Interactive Data Visualization, Exploratory Data Analysis, Dashboard, Dashboard Creation, Data Presentation, Data Integration, Heat Maps, Datamaps, Spatial Data Analysis, Data-Driven Decision-Making, Decision Support Systems, Business Intelligence Software, Spatial Analysis, Geospatial Information and Technology, Data Mapping

    Beginner · Guided Project · Less Than 2 Hours

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    AWS Billing, Support, and Final Exam Prep

    Skills you'll gain: Infrastructure as Code (IaC), Amazon Web Services, AWS Identity and Access Management (IAM), Data Integration, IT Automation, Cloud Security, Billing, Billing Systems, Expense Management, Cloud-Based Integration, Security Controls, Cost Management, Technical Support, Technical Support and Services, Regulatory Compliance, Compliance Management, Analytics, Artificial Intelligence and Machine Learning (AI/ML), Network Troubleshooting, Automation

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Cape Town

    Disability Inclusion in Education: Building Systems of Support

    Skills you'll gain: Disabilities, Visual Impairment Education, Developmental Disabilities, Special Education, Education and Training, Instructional Strategies, Student Support and Services, Teaching, Social Justice, Pedagogy, Differentiated Instruction, Instructional Design, Diversity Equity and Inclusion Initiatives, Diversity Awareness, Curriculum Development, Working With Children, Child Welfare

    4.9
    Rating, 4.9 out of 5 stars
    ·
    868 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    IT Governance: Mastering Security & Risk Management

    Skills you'll gain: ISO/IEC 27001, Security Controls, Security Management, IT Management, Cryptography, Governance, Cyber Governance, Business Continuity, Incident Response, Governance Risk Management and Compliance, Incident Management, Information Assurance, Information Systems Security, Supplier Management, Supplier Risk Management, Data Security, Cybersecurity, Cyber Security Strategy, IT Service Management, Risk Management

    Intermediate · Course · 3 - 6 Months

  • E

    EDUCBA

    Zabbix: Configure, Monitor & Secure IT Systems

    Skills you'll gain: System Monitoring, Network Monitoring, Event Monitoring, VMware ESX Servers, Continuous Monitoring, System Configuration, Incident Management, Linux Servers, Virtualization, Virtual Machines, Web Servers, Servers, Linux, Security Controls, Windows Servers, Software Installation, Microsoft Windows, Package and Software Management, Databases

    4.5
    Rating, 4.5 out of 5 stars
    ·
    12 reviews

    Mixed · Course · 1 - 4 Weeks

  • P

    Packt

    Designing Agentive Technology: AI for Human Support

    Skills you'll gain: Agentic systems, Agentic Workflows, Human Computer Interaction, AI Personalization, Experience Design, UI/UX Strategy, Interaction Design, User Experience Design, User Experience, Responsible AI, Human Machine Interfaces, AI Product Strategy, Human Centered Design, Data Ethics, Artificial Intelligence, Automation, Human Factors, Risking, Machine Learning, Technology Strategies

    Intermediate · Course · 3 - 6 Months

1…192021…834

In summary, here are 10 of our most popular it support courses

  • Designing a Customer Support Chatbot Using Flowise: Coursera
  • Support for Visual Processing with Microsoft Word: Coursera
  • Cloud Security for IT Professionals: Packt
  • Advanced Networking, Virtualization, and IT Security: Packt
  • Advanced Networking, Security, and IT Operations: Packt
  • Generative AI in Support and Maintenance Training: Simplilearn
  • Dashboards in Qlik Sense: Decision-Support Dashboards: Coursera
  • AWS Billing, Support, and Final Exam Prep: Packt
  • Disability Inclusion in Education: Building Systems of Support: University of Cape Town
  • IT Governance: Mastering Security & Risk Management: Packt

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Cookies Preference Center
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok