IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado System
Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Authentications, Cloud Security, Threat Management, Cybersecurity, Threat Detection, Security Awareness, Cyber Attacks, Exploitation techniques, Network Security, Vulnerability Assessments, Cloud Services, Cloud Computing, Vulnerability Management, Data Security, Human Factors (Security), Incident Response, Software As A Service
★ 4.7 (675) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Product Lifecycle Management, Product Roadmaps, Product Management, Product Planning, New Product Development, Product Strategy, Product Development, Project Planning, Project Documentation, Agile Product Development, Product Requirements, Business Planning, User Requirements Documents, Team Building, Competitive Analysis, Marketing Planning, Market Analysis, Financial Analysis
★ 4.6 (213) · Beginner · Course · 1 - 3 Months

Universidad de los Andes
Skills you'll gain: IT Security Architecture, Computer Security Incident Management, Network Security, Incident Response, Cryptography, Digital Forensics, Security Requirements Analysis, Penetration Testing, Incident Management, Human Factors (Security), Threat Detection, Cloud Security, Vulnerability Assessments, Cyber Attacks, Encryption, Cybersecurity, Vulnerability Management, Exploitation techniques, Data Security, Security Management
★ 4.7 (570) · Beginner · Specialization · 1 - 3 Months

Microsoft
Skills you'll gain: Unsupervised Learning, Microsoft Azure, Applied Machine Learning, Machine Learning Software, Model Training, Regression Analysis, Predictive Modeling, Machine Learning, No-Code Development, Machine Learning Algorithms, Artificial Intelligence and Machine Learning (AI/ML), Model Deployment, Artificial Intelligence, Classification Algorithms, Supervised Learning
★ 4.4 (297) · Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Data Presentation, Data Processing, Big Data, Apache Spark, Data Analysis Software, Splunk, Data Analysis, Unstructured Data, Analytics, Data Wrangling, Data Infrastructure, Social Network Analysis, Network Analysis, Classification Algorithms
★ 4.4 (402) · Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Excel Macros, Microsoft Excel, Data Manipulation, Advanced Analytics, Visual Basic (Programming Language), Data Analysis, Productivity Software, Debugging, Spreadsheet Software, Business Process Automation, Automation, Strategic Decision-Making, Scripting, Programming Principles
★ 4.5 (272) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Productivity Software, Presentations, Microsoft PowerPoint, Microsoft Office, Collaborative Software, Google Docs, Microsoft 365, Multimedia, Editing, File Management
★ 4.7 (177) · Beginner · Course · 1 - 4 Weeks
Michigan State University
Skills you'll gain: Infographics, Adobe Illustrator, Graphic and Visual Design, Diagram Design, Graphic Design, Visual Design, Typography, Layout Design, Design Elements And Principles, Visual Storytelling, Graphical Tools, Storytelling, Color Theory
★ 4.6 (960) · Mixed · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Cryptography, Public Key Infrastructure, Cybersecurity, Information Systems Security, Data Security, Firewall, Cyber Attacks, Data Encryption Standard, Penetration Testing, Network Security, Information Assurance, Encryption, Exploit development, Advanced Encryption Standard (AES), Cryptographic Protocols, Intrusion Detection and Prevention, Metasploit, Application Security, Security Testing, Cyber Security Policies
★ 4 (603) · Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Simulation and Simulation Software, Engineering Analysis, Thermal Management, Hydraulics, Mechanical Engineering, Simulations, Numerical Analysis, Energy and Utilities, Mathematical Modeling, Engineering, Mechanics, Physics
★ 4.7 (184) · Intermediate · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: Public Affairs, Media and Communications, Political Sciences, Policy Analysis, Public Policies, Diplomacy, International Relations, Social Impact, Public History, Investigation
★ 4.7 (506) · Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Program Management, Return On Investment, Project Portfolio Management, Organizational Strategy, Program Implementation, Project Management, Project Management Life Cycle, Project Management Institute (PMI) Methodology, Benefits Administration, Program Development, Project Closure
★ 4.7 (107) · Beginner · Course · 1 - 4 Weeks