IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Imperial College London
Skills you'll gain: Creative Thinking, Brainstorming, Ideation, Creativity, Creative Problem-Solving, Innovation, Cognitive flexibility
★ 4.9 (798) · Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Digital Transformation, IT Service Management, Information Technology Infrastructure Library, Service Management, Interoperability, Business Transformation, Data Strategy, DevOps, Information Systems Security, Cybersecurity, Cyber Attacks, Systems Integration, Innovation, Service Design, Technology Strategies, Information Technology Operations, Social Media, E-Commerce, Social Media Management, Organizational Development
★ 4.7 (78) · Beginner · Specialization · 3 - 6 Months

University at Buffalo
Skills you'll gain: Data Storytelling, Statistical Process Controls, Data Literacy, Process Mapping, Data Ethics, Data Analysis Software, Data Visualization, Data Presentation, Performance Improvement, Data-Driven Decision-Making, Data Collection, Process Improvement, Process Improvement and Optimization, Data Visualization Software, Business Process, Business Process Improvement, Business Analytics, Analytics, Root Cause Analysis, Lean Methodologies
★ 4.6 (531) · Beginner · Specialization · 1 - 3 Months
Korea Advanced Institute of Science and Technology(KAIST)
Skills you'll gain: Semiconductors, Electronic Systems, Electronic Components, Electronics, Electronics Engineering, Electronic Hardware, Electrical Engineering, Materials science, Physics
★ 4.7 (142) · Intermediate · Course · 1 - 3 Months

Case Western Reserve University
Skills you'll gain: Negotiation, Leadership Development, Professional Development, Initiative and Leadership, Organizational Leadership, Communication, Leadership, Influencing, Overcoming Obstacles, Workforce Development, Personal Development, Empowerment, Personal Attributes, Relationship Building, Self-Awareness, Workplace inclusivity, Diversity and Inclusion, Assertiveness, Collaboration, Adaptability
★ 4.7 (576) · Mixed · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Cryptography, Public Key Infrastructure, Cybersecurity, Information Systems Security, Data Security, Firewall, Cyber Attacks, Data Encryption Standard, Penetration Testing, Network Security, Information Assurance, Encryption, Exploit development, Advanced Encryption Standard (AES), Cryptographic Protocols, Intrusion Detection and Prevention, Metasploit, Application Security, Security Testing, Cyber Security Policies
★ 4 (603) · Intermediate · Specialization · 3 - 6 Months
Michigan State University
Skills you'll gain: Infographics, Adobe Illustrator, Graphic and Visual Design, Diagram Design, Graphic Design, Visual Design, Typography, Layout Design, Design Elements And Principles, Visual Storytelling, Graphical Tools, Storytelling, Color Theory
★ 4.6 (960) · Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Empathy & Emotional Intelligence, Emotional Intelligence, Conflict Management, Social Skills, Empathy, Leadership Development, Personal Development, Leadership, Self-Awareness, Professional Development, Adaptability, Compassion, Relationship Building, Leadership Studies, Recognizing Others, Teamwork, Team Building, Communication Strategies, Communication
★ 4.8 (296) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Project Documentation, Lean Six Sigma, Document Management, Project Management, Project Scoping, Six Sigma Methodology, Project Planning, Google Docs, Lean Methodologies, Timelines
★ 4.6 (646) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Productivity Software, Presentations, Microsoft PowerPoint, Microsoft Office, Collaborative Software, Google Docs, Microsoft 365, Multimedia, Editing, File Management
★ 4.7 (177) · Beginner · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Public Affairs, Media and Communications, Political Sciences, Policy Analysis, Public Policies, Diplomacy, International Relations, Social Impact, Public History, Investigation
★ 4.7 (506) · Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Childhood Education and Development, Education Software and Technology, Education and Training, Human Learning, Child Development, School Psychology, Pedagogy, Human Development, Higher Education, Psychological Evaluations, Learning Theory, Psychology, Applied Behavior Analysis, Social Sciences
★ 4.6 (297) · Beginner · Course · 1 - 4 Weeks