IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Call Center Experience, Customer Support, Greeting Customers, Retail Sales, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Ability To Meet Deadlines, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
★ 4.6 (378) · Beginner · Course · 1 - 4 Weeks
Duke University
Skills you'll gain: Sensory Systems Analysis, Spatial Analysis, Neurology, Psychology, Coordination, Experimentation, Anatomy
★ 4.7 (660) · Beginner · Course · 1 - 3 Months

Skills you'll gain: AI Workflows, Application Deployment, Workflow Management, IBM Cloud, No-Code Development, Self Service Technologies, Generative AI Agents, AI Personalization, Customer Service, Customer experience improvement, Generative AI, Context Management, Operational Efficiency, WordPress
★ 4.7 (3.8K) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Generative AI Agents, Agentic systems, LLM Application, Agentic Workflows, Generative Model Architectures, AI Workflows, Large Language Modeling, Generative AI, LangChain, AI Orchestration, Retrieval-Augmented Generation, Tool Calling, Prompt Engineering, Artificial Intelligence and Machine Learning (AI/ML), Model Deployment, Context Engineering, Data Architecture, AI Security, Fine-tuning, Data Science
Intermediate · Course · 1 - 4 Weeks
Chris Croft Training
Skills you'll gain: Productivity, Prioritization, Time Management, Assertiveness, Productivity Software, Planning, Goal Setting, Calendar Management, Personal Development, Performance Improvement, Continuous Improvement Process, Problem Solving, Organizational Effectiveness, Operational Efficiency, Motivational Skills, Professional Development, Self-Motivation, Decision Making, Leadership, Verbal Communication Skills
Mixed · Course · 3 - 6 Months

Skills you'll gain: Visualforce, Salesforce Development, Salesforce, Application Development, Salesforce Object Query Language (SOQL), Restful API, Application Programming Interface (API), Web Services, Data Modeling, API Testing, Javascript, Data Access, SQL, Programming Principles
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Employee Coaching, Drive Engagement, Employee Engagement, Virtual Teams, Telecommuting, Team Leadership, Recognizing Others, Leadership and Management, Team Motivation, Team Management, Team Performance Management, Strategic Communication, People Development, Verbal Communication Skills, Communication Planning, Collaboration, Accountability, Communication, People Management, Team Collaboration
Intermediate · Course · 1 - 3 Months

Skills you'll gain: LangGraph, AI Workflows, Agentic Workflows, AI Orchestration, Generative AI Agents, Agentic systems, LangChain, LLM Application, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Prompt Patterns, Retrieval-Augmented Generation, Tool Calling, Responsible AI, Risking, Context Management, Software Development, Python Programming, Data Science
★ 4.6 (114) · Intermediate · Course · 1 - 4 Weeks

Commonwealth Education Trust
Skills you'll gain: Student Engagement, Teaching, Education and Training, Pedagogy, Formal Learning, Human Learning, Working With Children, Child Development, Instructional Strategies, Childhood Education and Development, Learning Theory, Collaboration, Cultural Diversity, Substance Abuse
★ 4.7 (315) · Mixed · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Exploratory Data Analysis, Data Analysis, Data Presentation, Team Management, Analytical Skills, Presentations, Team Leadership, People Management, Statistical Inference, Statistical Modeling, Statistical Methods, Communication, Model Evaluation
★ 4.6 (3.4K) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: CI/CD, Continuous Integration, Jenkins, Devops Tools, DevOps, Infrastructure as Code (IaC), Continuous Delivery, OpenShift, Git (Version Control System), GitHub, IT Automation, Kubernetes, Containerization, Automation
★ 4.7 (262) · Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Terraform, Infrastructure as Code (IaC), Infrastructure As A Service (IaaS), Microsoft Azure, Cloud Infrastructure, IT Automation, DevOps
★ 4.3 (198) · Beginner · Guided Project · Less Than 2 Hours