IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Project Performance, Performance Metric, Project Scoping, Performance Measurement, Workflow Management, Planning, Slack (Software), Organizational Skills, Project Management, Project Planning, Performance Reporting, Productivity, Project Management Software, Performance Analysis, Process Design, Scope Management, Goal Setting, Team Collaboration, Communication, Data Integration
Intermediate · Course · 3 - 6 Months
University of Pennsylvania
Skills you'll gain: Growth Mindedness, Personal Development, Optimism, Self-Awareness, Goal Setting, Personal Integrity, Habit Formation, Culture
★ 4.8 (1.2K) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Product Marketing, Value Propositions, Marketing Communications, Strategic Marketing, Strategic Communication, Brand Strategy, Product Strategy, Content Marketing, Communication Planning, Promotional Strategies, Brand Management, Branding, Product Knowledge, Copywriting, Content Performance Analysis, Customer experience strategy (CX), Target Audience, Persona Development, Target Market, Market Analysis
Beginner · Course · 1 - 3 Months

Creo Incubator
Skills you'll gain: Social Skills, Collaboration, Teamwork, Emotional Intelligence, Tactfulness, Leadership, Conflict Management, Trustworthiness, Interpersonal Communications, Rapport Building, Relationship Building, Diversity Awareness, Self-Awareness, Recognizing Others, Psychology, Non-Verbal Communication, Verbal Communication Skills, Personal Development
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Computational Logic, Application Specific Integrated Circuits, Theoretical Computer Science, Data Structures, Verification And Validation, Algorithms, Programming Principles, Design Software, Network Model, Model Optimization, Digital Design
★ 4.6 (557) · Intermediate · Course · 1 - 3 Months

Lund University
Skills you'll gain: AI literacy, Artificial Intelligence, Political Sciences, ChatGPT, AI Personalization, Policy Analysis, Public Affairs, Machine Learning, Public Policies, Generative AI, Social Sciences, Social Studies, Model Training, Media and Communications, Critical Thinking, Large Language Modeling
Beginner · Course · 1 - 4 Weeks
Madecraft
Skills you'll gain: Microsoft Excel, Pivot Tables And Charts, Auditing, Data Visualization, Excel Formulas, Accounting, Spreadsheet Software, Maintainability, Financial Reporting, Financial Accounting, Data Synthesis, Financial Modeling, Scalability, Data Analysis, Loans
Beginner · Course · 1 - 3 Months

Taipei Medical University
Skills you'll gain: Bioinformatics, Informatics, Model Training, Machine Learning Algorithms, Supervised Learning, Feature Engineering, Technical Communication, Machine Learning Methods, Classification Algorithms, Artificial Intelligence and Machine Learning (AI/ML), Deep Learning, Applied Machine Learning, AI Workflows, Random Forest Algorithm, Artificial Intelligence, Predictive Modeling, Molecular Biology, Natural Language Processing, Biology, Data Analysis
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Data Lakes, Data Warehousing, Data Architecture, Star Schema, Microsoft Azure, Extract, Transform, Load, Transaction Processing, Transact-SQL, Data Pipelines, Information Management, Power BI, Operational Databases, Data Storage Technologies, Data Processing, Data Storage, Data Maintenance, Performance Tuning, Data Access, Dependency Analysis, Data Analysis
Advanced · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Statistical Process Controls, Root Cause Analysis, Lean Methodologies, Process Capability, Quality Control, Six Sigma Methodology, Process Analysis, Lean Six Sigma, Quality Monitoring, Process Improvement and Optimization, Quality Improvement, Process Improvement, Continuous Improvement Process, Operational Efficiency, Business Process Management, Waste Minimization
★ 4.8 (836) · Intermediate · Course · 1 - 3 Months
Skills you'll gain: Threat Modeling, Application Security, Security Engineering, Blockchain, Security Controls, Security Requirements Analysis, IT Security Architecture, Security Testing, Security Architecture Review, Data Security, Identity and Access Management, Vulnerability Assessments, Cryptographic Protocols, Cryptography, Threat Detection, Distributed Denial-Of-Service (DDoS) Attacks, Information Assurance, Public Key Infrastructure, Risk Analysis, Penetration Testing
Beginner · Course · 1 - 3 Months

Skills you'll gain: C# (Programming Language), Maintainability, Object Oriented Design, Object Oriented Programming (OOP), .NET Framework, Development Environment, Code Reusability, Microsoft Development Tools, Microsoft Visual Studio, Software Engineering, Software Design, Programming Principles, Software Development Tools, Computer Programming, Computer Programming Tools, Debugging, ASP.NET, Application Deployment, Web Development, Back-End Web Development
Beginner · Course · 1 - 3 Months