IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Michigan
Skills you'll gain: Network Security, Network Administration, Network Protocols, Network Architecture, TCP/IP, Cryptographic Protocols, General Networking, Cryptography, Computer Networking, Encryption, Web Development, Web Servers, Business Technologies, Innovation
★ 4.8 (2.8K) · Beginner · Course · 1 - 3 Months

The University of Edinburgh
Skills you'll gain: Scientific Methods, Research, Science and Research, Nutrition Education, Nutrition and Diet, Behavioral Health, Physiology, Psychology, Peer Review
★ 4.6 (896) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Email Marketing, Data-Driven Marketing, Marketing Automation, Marketing Operations, Copywriting, A/B Testing, Information Privacy, Campaign Management, Data-Driven Decision-Making, Email Security, Target Audience, Conversion Funnel Analysis, Content Optimization, HubSpot CRM, General Data Protection Regulation (GDPR), Customer Data Management, Content Performance Analysis, Email Automation, Compliance Management, Marketing Analytics
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, OpenAI API, Multimodal Prompts, Application Deployment, ChatGPT, AI Integrations, OpenAI, Cloud Deployment, AI Security, Serverless Computing, Model Deployment, LLM Application, Responsible AI, Application Programming Interface (API), Generative AI, Web Applications, Artificial Intelligence, Frontend Integration, Web Development Tools, Real Time Data
★ 4.7 (1.8K) · Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Service Level, Service Level Agreement, Operations, Operational Efficiency, Service Management, Operations Management, Operational Analysis, Customer experience improvement, Process Optimization, Data Entry, Performance Analysis, Performance Measurement, Data Validation, Business Metrics, Customer Relationship Management, Data Quality, Workflow Management, Data Processing, Data Management, Data Analysis
Beginner · Course · 1 - 3 Months

The Expert Academy
Skills you'll gain: Closing (Sales), Customer Relationship Management, Selling Techniques, B2B Sales, General Sales Practices, Sales Presentation, Sales, Customer Relationship Management (CRM) Software, Customer Retention, Account Management, Sales Process, Overcoming Objections, Sales Management, Sales Strategy, Customer Relationship Building, Customer experience improvement, Negotiation, Price Negotiation, Growth Strategies, Relationship Building
Intermediate · Course · 1 - 3 Months

The Expert Academy
Skills you'll gain: Brand Loyalty, Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Sales Strategy, Brand Awareness, Customer Insights, Customer experience improvement, Customer Relationship Building, Upselling, Customer Success Management, Customer Retention, Brand Marketing, Customer Analysis, Cross Selling, Brand Management, Branding, Customer Engagement, Brand Strategy, Revenue Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Computer Security Incident Management, ISO/IEC 27001, Incident Response, Audit Planning, Incident Management, Security Management, Compliance Auditing, Continuous Monitoring, Threat Management, Auditing, Security Controls, Audit Working Papers, Risk Management Framework, Cybersecurity, Information Assurance, Auditors Report, Risk Management, Cyber Security Strategy, Compliance Management, Internal Auditing
Intermediate · Course · 1 - 3 Months
Chris Croft Training
Skills you'll gain: Meeting Facilitation, Taking Meeting Minutes, Discussion Facilitation, Decision Making, Team Management, Collaboration, Organizational Effectiveness, Team Leadership, Organizational Skills, Leadership, People Management, Time Management, Active Listening, Verbal Communication Skills, Productivity, Leadership and Management, Stakeholder Management, Communication, Business Leadership, Business Communication
Mixed · Course · 1 - 3 Months
Johns Hopkins University
Skills you'll gain: Sanitation, Public Health, Health Systems, Human Services, Epidemiology, Social and Human Services, Public Health and Disease Prevention, Emergency Response, Health Equity, Health Disparities, Infection Control, Water Resources, Community Health, Infectious Diseases, Immigration Law, Nutrition and Diet, Mitigation, Preventative Care, Care Coordination, Nutritional Assessment
Beginner · Course · 1 - 3 Months

Skills you'll gain: Kubernetes, Data Persistence, Multi-Cloud, Cloud-Native Computing, Prometheus (Software), Cloud Management, Cloud Platforms, Cloud Hosting, Application Deployment, Containerization, Cloud Storage, Data Storage Technologies, Data Storage, Amazon Web Services, DevOps, Microsoft Azure, Azure DevOps, Application Lifecycle Management, Configuration Management, Scalability
Intermediate · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Data Collection, Lean Six Sigma, Six Sigma Methodology, Quality Improvement, Process Improvement, Process Improvement and Optimization, Project Design, Project Schedules, Business Process, Project Management, Project Planning, Quality Management, User Feedback, Probability & Statistics, Process Flow Diagrams, Data Validation, Process Mapping, Descriptive Statistics, Stakeholder Engagement, Stakeholder Analysis
★ 4.6 (2.6K) · Beginner · Course · 1 - 4 Weeks