IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Go To Market Strategy, Product Marketing, Campaign Planning, Product Lifecycle Management, Marketing Planning, Campaign Management, Dependency Analysis, Marketing Effectiveness, Plan Execution, Marketing Budgets, Marketing Channel, Conversion Funnel Analysis, Milestones (Project Management), Planning, Release Management, Resource Allocation, Coordinating, Cross-Functional Collaboration, Marketing Analytics, Customer Acquisition Management
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Fundraising, Business Management, Organizational Strategy, Management Training And Development, Governance, Drive Engagement, Promotional Strategies, Marketing Strategies, Stakeholder Engagement, Business Planning, Marketing, Strategic Marketing, Marketing Planning, Planning, Driving engagement, Business Strategies, Performing Arts, Growth Strategies, Customer Engagement, Case Studies
★ 4.8 (738) · Beginner · Course · 1 - 3 Months

Skills you'll gain: COBOL (Programming Language), Prompt Patterns, Prompt Engineering, Code Review, Code Reusability, Application Lifecycle Management, CI/CD, Agentic systems, Software Technical Review
Intermediate · Course · 1 - 3 Months

Georgia Institute of Technology
Skills you'll gain: Professional Networking, LinkedIn, Web Content, Social Media Content, Instagram, Web Presence, Writing, Concision, Content Creation, Social Media, Grammar, Professionalism, Constructive Feedback, Writing and Editing, Relationship Building, English Language, Branding, Vocabulary
★ 4.7 (1.7K) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Infrastructure Architecture, Metadata Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: MySQL, Database Administration, Relational Databases, Database Management, Database Development, Database Systems, Database Management Systems, SQL, Database Design, Docker (Software), Linux Administration, Containerization, Role-Based Access Control (RBAC), Application Deployment, Identity and Access Management, Data Integrity, Data Storage
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Ethics, Risking, Human Centered Design, Interaction Design, Data Governance, Artificial Intelligence, Ethical Standards And Conduct, Information Privacy, AI literacy, General Data Protection Regulation (GDPR), Governance, Artificial Intelligence and Machine Learning (AI/ML), Data Security, Governance Risk Management and Compliance, Environmental Social And Corporate Governance (ESG), Regulation and Legal Compliance, Sustainability Reporting, Generative AI, Generative AI Agents, Machine Learning Algorithms
★ 4.7 (56) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Responsible AI, Prompt Engineering Tools, Business Workflow Analysis, Business Process Automation, Data Ethics, AI Enablement, Make.com, Generative AI, Workflow Management, AI Personalization, ChatGPT, Business Operations, Microsoft Copilot, Artificial Intelligence, Business Planning, Business Communication, Customer Engagement, Enterprise Application Management, Canva (Software)
Intermediate · Course · 1 - 4 Weeks

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Supervised Learning, Applied Machine Learning, Feature Engineering, Machine Learning Methods, Machine Learning Algorithms, Statistical Machine Learning, Predictive Modeling, Model Training, Model Evaluation, Scikit Learn (Machine Learning Library), Machine Learning, Regression Analysis, Bayesian Statistics, Artificial Intelligence and Machine Learning (AI/ML), Logistic Regression, Classification Algorithms, Decision Tree Learning, Model Optimization, Data Preprocessing, Probability & Statistics
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Security Assertion Markup Language (SAML), Spring Framework, OAuth, Authorization (Computing), Authentications, Single Sign-On (SSO), Java Programming, Role-Based Access Control (RBAC), Spring Boot, Secure Coding, Identity and Access Management, Data Persistence, Apache Tomcat, Public Key Infrastructure, Databases
Advanced · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Corporate Strategy, Stakeholder Management, Strategic Decision-Making, Mergers & Acquisitions, Stakeholder Analysis, Corporate Sustainability, Business Strategy, Business Management, Strategic Thinking, Governance, Strategic Partnership, Organizational Strategy, Environmental Social And Corporate Governance (ESG), Value Propositions, Competitive Analysis, Growth Strategies, Portfolio Management
★ 4.7 (1.2K) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: OAuth, Spring Framework, API Gateway, Spring Boot, Microservices, Authentications, Application Programming Interface (API), Restful API, Software Architecture, Java, Configuration Management, Distributed Computing, Authorization (Computing), Identity and Access Management, Solution Architecture, Software Visualization, Resilience, Network Routing
Intermediate · Course · 1 - 3 Months