Skills you'll gain: Customer Success Management, Software As A Service, Customer Retention, Business Modeling, Customer experience strategy (CX), Customer Relationship Management, Business Transformation, Business Strategies, Technology Strategies, Revenue Management, Service Level Agreement, Cloud Services, Consumer Behaviour

Skills you'll gain: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving

Skills you'll gain: Marketing Analytics, Marketing Effectiveness, Data-Driven Decision-Making, Marketing Strategies, Marketing, Customer Analysis, Brand Management, Web Analytics, Analytics, Regression Analysis, Return On Investment, Consumer Behaviour, A/B Testing

Skills you'll gain: Vocabulary, Critical Thinking, Problem Solving, Grammar, English Language, Literacy, Analytical Skills, Learning Strategies, Verbal Communication Skills, Time Management

Skills you'll gain: Sampling (Statistics), Estimation, Risk Analysis, Statistical Methods, Statistical Software, Return On Investment, Statistical Analysis, Sample Size Determination, R (Software), Data Analysis, Business Risk Management, Probability & Statistics, Statistical Inference, Project Estimation, Business Analysis

Skills you'll gain: Sociology, Social Justice, Cultural Diversity, Diversity and Inclusion, Workplace inclusivity, World History, Human Resource Policies, Economics, Industrial and Organizational Psychology, Leadership, Trend Analysis

Skills you'll gain: Responsible AI, AI Security, Data Ethics, Generative AI, Regulatory Compliance, Data Security, Law, Regulation, and Compliance, Artificial Intelligence, Risk Management, Regulatory Requirements, Risk Analysis

Skills you'll gain: Crisis Management, Corporate Communications, Risk Management, Strategic Communication, Risk Analysis, Mitigation, Forecasting, Communication Strategies, Leadership Studies, Case Studies

Skills you'll gain: Marketing Channel, Consumer Behaviour, Point of Sale, Cross-Channel Marketing, Promotional Strategies, Marketing Strategies, Digital Marketing, Customer experience strategy (CX), Retail Store Operations, Merchandising, Sales Strategy, Customer Insights, Digital Transformation, Market Analysis

Skills you'll gain: Risk Analysis, Risk Management, Risk Modeling, Hazard Analysis, Mitigation, Project Risk Management, Failure Analysis, Analysis, Climate Change Adaptation, Vulnerability Assessments, Case Studies, Public Policies, Quantitative Research, Qualitative Research

Skills you'll gain: Marketing Strategies, Market Research, Strategic Marketing, Marketing Management, Marketing Analytics, Market Intelligence, Data-Driven Decision-Making, Customer Insights, Consumer Behaviour, Target Market, A/B Testing, Digital Marketing, Statistical Hypothesis Testing

Skills you'll gain: Education and Training, Curriculum Development, Teaching, Program Evaluation, Childhood Education and Development, Working With Children, Policy Development, Policy Analysis, Public Policies, Child Development, Research