Skills you'll gain: Persona Development, Customer Relationship Management (CRM) Software, Customer Insights, Customer Data Management, Target Audience, Target Market, Marketing Strategies, Consumer Behaviour, Market Analysis, Social Media, Product Knowledge, Research

Skills you'll gain: digital literacy, Journalism, Media and Communications, Research, Persuasive Communication, Digital Communications, Threat Detection, Policy Development, Social Sciences, Ethical Standards And Conduct

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions

Skills you'll gain: Prompt Engineering, Generative AI Agents, Tool Calling, Agentic systems, User Interface and User Experience (UI/UX) Design, Human Computer Interaction, OpenAI, Artificial Intelligence

Skills you'll gain: Psychology, Human Learning, Human Development, Scientific Methods, Social Sciences, Culture, Mental Health Diseases and Disorders, Research

Skills you'll gain: Demography, Political Sciences, Social Sciences, Socioeconomics, International Relations, Sociology, Anthropology, Cultural Sensitivity, World History, Cultural Diversity, Governance, Economics

Skills you'll gain: Journalism, digital literacy, Media and Communications, Research, Investigation, Social Impact, Ethical Standards And Conduct

Skills you'll gain: AutoCAD, Architectural Drawing, Drafting and Engineering Design, Blueprint Reading, Blueprinting, Technical Drawing, Computer-Aided Design

Skills you'll gain: Design Thinking, Ideation, User Research, Culture Transformation, User Experience Design, Qualitative Research, Problem Solving, Brainstorming, Creative Problem-Solving, Solution Design, Human Centered Design, Strategic Thinking, Organizational Change, User Experience, Customer experience improvement, Innovation, Creative Thinking, Empathy, Systems Thinking, Leadership

Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Sales Process, Overcoming Objections, Selling Techniques, Verbal Communication Skills, Sales, Cold Calling, Sales Presentation, B2B Sales, Sales Strategy, Customer Relationship Building, Needs Assessment, Sales Pipelines, Solution Selling, Communication, Consumer Behaviour, Lead Generation, Rapport Building, Relationship Management

Skills you'll gain: Psychology, Cognitive Behavioral Therapy, Computational Thinking, Systems Thinking, Human Learning, Language Learning, Oral Comprehension, Scientific Methods, Research, Experimentation, Research Design

Skills you'll gain: Sanitation, Water Resource Management, Sustainable Development, Environmental Policy, Socioeconomics, Policty Analysis, Research, and Development, Climate Change Adaptation, Economic Development, Public Health, Economics, Supply And Demand, Cost Estimation