IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Commonwealth Education Trust
Skills you'll gain: Creative Thinking, Classroom Management, Teaching, Adaptability, Creativity, Education and Training, Pedagogy, Instructional Strategies, Professionalism, Instructing, Student Engagement, Rapport Building, Professional Development, Learning Theory, Collaboration, Planning
Mixed · Course · 1 - 4 Weeks

The Hong Kong University of Science and Technology
Skills you'll gain: Case Studies, Target Audience, Business Analysis, Business Communication, Communication Strategies, Communication, Analysis, English Language, Strategic Communication, Business Writing, Vocabulary, Verbal Communication Skills, Language Competency, Writing, Language Learning, Grammar
Mixed · Course · 1 - 3 Months

Skills you'll gain: AI Workflows, Application Deployment, Workflow Management, IBM Cloud, No-Code Development, Self Service Technologies, Generative AI Agents, AI Personalization, Customer Service, Customer experience improvement, Generative AI, Context Management, Operational Efficiency, WordPress
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Field-Programmable Gate Array (FPGA), Hardware Design, Software Design, System Design and Implementation, Systems Design, Application Specific Integrated Circuits, Test Script Development, Electronics Engineering, Verification And Validation, Electronic Hardware, Electrical and Computer Engineering, Electronics, Functional Design, Test Tools, Development Testing, Simulation and Simulation Software, Computer Engineering, Programming Principles, Simulations, Functional Testing
Intermediate · Course · 1 - 4 Weeks

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Sales Operations, Order Management, Sales Management, Sales Support, Order Entry, Closing (Sales), Salesforce, Request For Quotation (RFQ), Sales Enablement, Order Management Systems, Product Knowledge, Product Lining, Order Processing, Product Assortment, Contract Management, Collaborative Software, Account Management, Kanban Principles
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Digital Forensics, Incident Response, Computer Security Incident Management, Threat Detection, Incident Management, Cyber Threat Intelligence, Cybersecurity, Security Management, Data Integrity
Intermediate · Course · 1 - 4 Weeks

Northwestern University
Skills you'll gain: Robotics, Engineering, Mechanics, Mathematical Software, Mathematical Modeling, Simulation and Simulation Software, Matlab, Control Systems, Applied Mathematics, Physics, Differential Equations
Intermediate · Course · 1 - 3 Months

Microsoft
Skills you'll gain: HR Tech, Microsoft Copilot, Business Process Automation, Email Automation, Microsoft Power Platform, Automation, Human Resources, Human Resources Management and Planning, AI Enablement, Employee Onboarding, AI Workflows, AI literacy, Workflow Management, New Hire Orientations, Benchmarking, Generative AI, Performance Metric, Return On Investment, Operational Efficiency, Change Management
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Kubernetes, Containerization, YAML, Identity and Access Management, Google Cloud Platform, Application Deployment, Cloud Deployment, Cloud Management, Multi-Tenant Cloud Environments, Multi-Cloud, Load Balancing, Cloud Solutions, Scalability, Cloud Security, Managed Services, Capacity Management, System Monitoring, Continuous Delivery, Routing Protocols, Command-Line Interface
Intermediate · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Probability, Probability & Statistics, Probability Distribution, Diagnostic Tests, Bayesian Statistics, Combinatorics, Statistical Methods, Applied Mathematics, Data Literacy, Statistical Inference, Business Mathematics, Logical Reasoning, Correlation Analysis, Fraud detection
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Financial Statements, Financial Statement Analysis, Financial Forecasting, Budget Management, Variance Analysis, Financial Analysis, Income Statement, Balance Sheet, Performance Measurement, Forecasting, Management Accounting, Return On Investment, Financial Data, Cash Flow Forecasting, Cost Management, Budgeting, Financial Modeling, Finance, Accounting, Financial Accounting
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Email Marketing, Data-Driven Marketing, Marketing Automation, Marketing Operations, Copywriting, A/B Testing, Information Privacy, Campaign Management, Data-Driven Decision-Making, Email Security, Target Audience, Conversion Funnel Analysis, Content Optimization, HubSpot CRM, General Data Protection Regulation (GDPR), Customer Data Management, Content Performance Analysis, Email Automation, Compliance Management, Marketing Analytics
Beginner · Specialization · 3 - 6 Months