Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

Arizona State University
Skills you'll gain: Strategic Thinking, Critical Thinking and Problem Solving, Strategic Decision-Making, Planning, Business Planning, Case Studies, Contingency Planning, Data-Driven Decision-Making, Forecasting, Business Strategies, Competitive Analysis, Analysis, Crisis Management, Trend Analysis, Critical Thinking, Dealing With Ambiguity, Analytical Skills, Risk Analysis, Decision Making, Data Analysis
Beginner · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Customer Service, Service Recovery, Service Design, Personalized Service, Hospitality Services, Brand Loyalty, Customer experience improvement, Customer Relationship Building, Customer experience strategy (CX), Service Management, Operations Management, Operational Excellence, Customer Insights
Mixed · Course · 1 - 4 Weeks
University of Illinois at Urbana-Champaign
Skills you'll gain: Business Strategy, Data Visualization, Data Storytelling, Management Accounting, Model Evaluation, Fund Accounting, Operations Management, Organizational Change, Audit Planning, Mergers & Acquisitions, Financial Statement Analysis, Project Closure, Risk Management, Social Determinants Of Health, Revenue Recognition, Entrepreneurship, Financial Auditing, Data Governance, Generative AI, Supply And Demand
Earn a degree
Degree · 1 - 4 Years

Skills you'll gain: Dashboard, Data Warehousing, Data Storytelling, SQL, Data Visualization, Database Design, Data Security, Data Migration, Data Governance, Descriptive Statistics, IBM DB2, Cloud Storage, Extract, Transform, Load, Data Visualization Software, Data Management, Relational Databases, Databases, Data Architecture, Exploratory Data Analysis, Business Intelligence
Beginner · Professional Certificate · 3 - 6 Months

Coursera
Skills you'll gain: Canva (Software), Prompt Engineering, Timelines, Email Automation, Microsoft Power Automate/Flow, Setting Appointments, Calendar Management, Automation, Microsoft 365, Generative AI, ChatGPT, Collaborative Software, Business Process Automation, Artificial Intelligence, Collaboration, Time Management, Productivity, Personal Development, Natural Language Processing, Communication
Intermediate · Specialization · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Surveys, Market Research, Survey Creation, User Feedback, Business Research, Customer Insights, User Research, Research Methodologies, Customer Service, Customer experience improvement, Focus Group, Client Support
Mixed · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Customer Retention, HubSpot CRM, Brand Awareness, Surveys, Survey Creation, Marketing Analytics, Google Analytics, Customer Analysis, Customer Service, Customer Relationship Management (CRM) Software, Loyalty Programs, Customer Insights, Customer Relationship Management, Customer Data Management, A/B Testing, AI Product Strategy, Target Audience, Data Analysis, Digital Marketing, Performance Measurement
Intermediate · Specialization · 3 - 6 Months

University of California, Santa Barbara
Skills you'll gain: Sarbanes Oxley Act (SOX) Compliance, Generally Accepted Auditing Standards, Auditing, Internal Auditing, Compliance Auditing, Certified Public Accountant, Quality Assurance, Public Accounting, External Auditing, Ethical Standards And Conduct, International Financial Reporting Standards, Business Ethics
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Personal Care, digital literacy, Health And Wellness Coaching, Personal Development, Stress Management, Self-Awareness, Time Management, Mental Health, Technology Strategies, Mindfulness
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Marketing Planning, Marketing Strategies, Advertising, Marketing Effectiveness, Marketing, Customer Acquisition Management, Growth Strategies, Business Marketing, Digital Advertising, Content Marketing, Target Market, Digital Marketing, Email Marketing
Mixed · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: New Product Development, Product Management, Innovation, Technical Product Management, Product Improvement, Customer Insights, Design and Product, Product Roadmaps, Design Thinking, Customer Engagement, Agile Methodology, Data-Driven Decision-Making, Web Analytics, Stakeholder Management, Business Modeling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Portfolio Risk, Risk Modeling, Quantitative Research, Risk Analysis, Financial Forecasting, Market Data, Dashboard, Risk Management, Statistical Reporting, Business Risk Management, Data Presentation, Investment Management
Intermediate · Course · 1 - 4 Weeks