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Business Communication Courses

Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.


Popular Business Communication Courses and Certifications


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    Arizona State University

    Professional Skills: Strategic Planning

    Skills you'll gain: Strategic Thinking, Critical Thinking and Problem Solving, Strategic Decision-Making, Planning, Business Planning, Case Studies, Contingency Planning, Data-Driven Decision-Making, Forecasting, Business Strategies, Competitive Analysis, Analysis, Crisis Management, Trend Analysis, Critical Thinking, Dealing With Ambiguity, Analytical Skills, Risk Analysis, Decision Making, Data Analysis

    Beginner · Course · 1 - 3 Months

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    Kennesaw State University

    How to Achieve Service Excellence - Jagdish Sheth

    Skills you'll gain: Customer Service, Service Recovery, Service Design, Personalized Service, Hospitality Services, Brand Loyalty, Customer experience improvement, Customer Relationship Building, Customer experience strategy (CX), Service Management, Operations Management, Operational Excellence, Customer Insights

    Mixed · Course · 1 - 4 Weeks

  • U

    University of Illinois at Urbana-Champaign

    Master of Science in Management | iMSM

    Skills you'll gain: Business Strategy, Data Visualization, Data Storytelling, Management Accounting, Model Evaluation, Fund Accounting, Operations Management, Organizational Change, Audit Planning, Mergers & Acquisitions, Financial Statement Analysis, Project Closure, Risk Management, Social Determinants Of Health, Revenue Recognition, Entrepreneurship, Financial Auditing, Data Governance, Generative AI, Supply And Demand

    Earn a degree

    Degree · 1 - 4 Years

  • Status: Free Trial
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    IBM

    IBM Data Management

    Skills you'll gain: Dashboard, Data Warehousing, Data Storytelling, SQL, Data Visualization, Database Design, Data Security, Data Migration, Data Governance, Descriptive Statistics, IBM DB2, Cloud Storage, Extract, Transform, Load, Data Visualization Software, Data Management, Relational Databases, Databases, Data Architecture, Exploratory Data Analysis, Business Intelligence

    4.7
    Rating, 4.7 out of 5 stars
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    19K reviews

    Beginner · Professional Certificate · 3 - 6 Months

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    Coursera

    Boost Personal Productivity

    Skills you'll gain: Canva (Software), Prompt Engineering, Timelines, Email Automation, Microsoft Power Automate/Flow, Setting Appointments, Calendar Management, Automation, Microsoft 365, Generative AI, ChatGPT, Collaborative Software, Business Process Automation, Artificial Intelligence, Collaboration, Time Management, Productivity, Personal Development, Natural Language Processing, Communication

    4.6
    Rating, 4.6 out of 5 stars
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    1.7K reviews

    Intermediate · Specialization · 1 - 3 Months

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    Alex Genadinik

    Using Surveys To Improve Your Customer Service

    Skills you'll gain: Surveys, Market Research, Survey Creation, User Feedback, Business Research, Customer Insights, User Research, Research Methodologies, Customer Service, Customer experience improvement, Focus Group, Client Support

    Mixed · Course · 1 - 4 Weeks

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    Coursera

    Customer Analytics & Intelligence

    Skills you'll gain: Customer Retention, HubSpot CRM, Brand Awareness, Surveys, Survey Creation, Marketing Analytics, Google Analytics, Customer Analysis, Customer Service, Customer Relationship Management (CRM) Software, Loyalty Programs, Customer Insights, Customer Relationship Management, Customer Data Management, A/B Testing, AI Product Strategy, Target Audience, Data Analysis, Digital Marketing, Performance Measurement

    4.5
    Rating, 4.5 out of 5 stars
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    129 reviews

    Intermediate · Specialization · 3 - 6 Months

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    University of California, Santa Barbara

    Assurance Guidance and Standards

    Skills you'll gain: Sarbanes Oxley Act (SOX) Compliance, Generally Accepted Auditing Standards, Auditing, Internal Auditing, Compliance Auditing, Certified Public Accountant, Quality Assurance, Public Accounting, External Auditing, Ethical Standards And Conduct, International Financial Reporting Standards, Business Ethics

    Intermediate · Course · 1 - 4 Weeks

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    Arizona State University

    Professional Skills: Digital Wellness

    Skills you'll gain: Personal Care, digital literacy, Health And Wellness Coaching, Personal Development, Stress Management, Self-Awareness, Time Management, Mental Health, Technology Strategies, Mindfulness

    Beginner · Course · 1 - 4 Weeks

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    Alex Genadinik

    How To Create A Great Marketing Plan And Marketing Strategy

    Skills you'll gain: Marketing Planning, Marketing Strategies, Advertising, Marketing Effectiveness, Marketing, Customer Acquisition Management, Growth Strategies, Business Marketing, Digital Advertising, Content Marketing, Target Market, Digital Marketing, Email Marketing

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
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    University of Virginia

    Digital Product Management: Modern Fundamentals

    Skills you'll gain: New Product Development, Product Management, Innovation, Technical Product Management, Product Improvement, Customer Insights, Design and Product, Product Roadmaps, Design Thinking, Customer Engagement, Agile Methodology, Data-Driven Decision-Making, Web Analytics, Stakeholder Management, Business Modeling

    4.7
    Rating, 4.7 out of 5 stars
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    5.4K reviews

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Calculate VaR: Market Risk Measurement

    Skills you'll gain: Portfolio Risk, Risk Modeling, Quantitative Research, Risk Analysis, Financial Forecasting, Market Data, Dashboard, Risk Management, Statistical Reporting, Business Risk Management, Data Presentation, Investment Management

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular business communication courses

  • Professional Skills: Strategic Planning: Arizona State University
  • How to Achieve Service Excellence - Jagdish Sheth: Kennesaw State University
  • Master of Science in Management | iMSM: University of Illinois at Urbana-Champaign
  • IBM Data Management: IBM
  • Boost Personal Productivity: Coursera
  • Using Surveys To Improve Your Customer Service: Alex Genadinik
  • Customer Analytics & Intelligence: Coursera
  • Assurance Guidance and Standards: University of California, Santa Barbara
  • Professional Skills: Digital Wellness: Arizona State University
  • How To Create A Great Marketing Plan And Marketing Strategy: Alex Genadinik

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

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