IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Microsoft Excel, Project Management Software, Collaborative Software, Spreadsheet Software, Project Coordination, Project Management, Productivity Software, Microsoft Office, Project Planning, Data Validation
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Ideation, Entrepreneurship, Innovation, Creative Thinking, Entrepreneurial Finance, Creativity, Sales Strategy, Commercialization, B2B Sales, Sales, Business Planning, Product Planning, Business Strategy, Business Development, New Business Development, Personal Attributes, Self-Awareness, Personal Development, Global Marketing, Human Resources Management and Planning
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Proposal Development, Market Research, Sampling (Statistics), Research Methodologies, Surveys, Proposal Writing, Request for Proposal, Research Design, Marketing, Client Services, Research, Sample Size Determination, Quantitative Research, Data Collection, Qualitative Research, Target Audience, Business Writing, Feasibility Studies, Decision Making
Intermediate · Course · 1 - 4 Weeks

The University of Sydney
Skills you'll gain: Design Thinking, Design Strategies, Strategic Thinking, Innovation, New Product Development, Business Modeling, Product Design, Service Design, Product Development, Business Strategy, Strategic Communication, Market Research, Corporate Strategy, Case Studies, User Research, User Feedback, Product Testing, Customer Insights
Intermediate · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Human Resource Strategy, Organizational Strategy, Culture Transformation, Organizational Structure, Human Resources, Organizational Effectiveness, Workforce Planning, Organizational Development, Organizational Change, Strategic Leadership, Operational Risk, Plan Execution, Operational Analysis, Organizational Leadership, Internal Controls, Risk Mitigation, Risk Management, Business Strategy, Key Performance Indicators (KPIs), Report Writing
Beginner · Course · 1 - 3 Months

University of London
Skills you'll gain: Education Software and Technology, Collaborative Software, Learning Management Systems, Collaboration, Digital pedagogy, Discussion Facilitation, Test Tools
Beginner · Course · 1 - 4 Weeks

University of Rochester
Skills you'll gain: Music History, Music, World Music, Social Studies, World History, Electronic Media, Social Impact
Beginner · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Differentiated Instruction, Digital pedagogy, Collaborative Software, Education Software and Technology, digital literacy, Emerging Technologies, Innovation, Digital Communications
Mixed · Course · 1 - 4 Weeks

Sage Publications
Skills you'll gain: Marketing Planning, Strategic Marketing, Campaign Planning, Marketing Management, Target Market, Consumer Behaviour, Strategic Leadership, Marketing Strategies, Customer experience improvement, Marketing Strategy and Techniques, Value Propositions, Business Leadership, Marketing Effectiveness, Customer experience strategy (CX), Organizational Leadership, Marketing Psychology, Leadership and Management, Strategic Planning, Decision Making, Consumer Lending
Beginner · Course · 1 - 3 Months

Total Seminars
Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Cloud Computing Architecture, IT Security Architecture, Amazon Web Services, Network Architecture, Cloud Infrastructure, Amazon Elastic Compute Cloud, User Provisioning, Cloud Security, Network Security, AWS CloudFormation, User Accounts, Infrastructure Architecture, Network Planning And Design, Cloud Services, Network Infrastructure, Cloud Applications, Cloud Management, Cloud Storage
Intermediate · Course · 1 - 3 Months

The Hong Kong University of Science and Technology
Skills you'll gain: Software Design Patterns, Requirements Analysis, White-Box Testing, Software Architecture, Acceptance Testing, Software Development Methodologies, Unified Modeling Language, Software Development Life Cycle, Configuration Management, Software Quality Assurance, Debugging, Software Quality (SQA/SQC), Software Engineering, Software Testing, Object Oriented Design, Functional Requirement, Data Modeling, Systems Design, Project Management, Project Planning
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Tax Preparation, Tax Compliance, Prompt Engineering, Income Tax, Corporate Tax, Tax Returns, Operational Analysis, Operational Excellence, Tax Management, Responsible AI, Tax Laws, Corporate Accounting, Audit Working Papers, Stakeholder Communications, Microsoft Excel, Financial Data, ChatGPT, Research, Generative AI, Ethical Standards And Conduct
Beginner · Specialization · 3 - 6 Months