IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Vanderbilt University
Skills you'll gain: Prompt Engineering, Responsible AI, Prompt Patterns, Prompt Engineering Tools, LLM Application, Gemini, ChatGPT, Google Gemini, AI literacy, Anthropic Claude, Large Language Modeling, AI Enablement, Artificial Intelligence, AI powered creativity, Generative AI, AI Workflows, Artificial Intelligence and Machine Learning (AI/ML), Model Evaluation, Complex Problem Solving
Beginner · Course · 1 - 3 Months

Skills you'll gain: OSI Models, Communication Systems, Cloud Computing Architecture, Network Protocols, Telecommunications, Internet Of Things, Cloud Deployment, TCP/IP, Cloud Computing, General Networking, Electric Power Systems, Energy and Utilities, Cloud Management, Network Infrastructure, Interoperability, Wireless Networks, Electrical Power, Cyber Engineering, Electrical Systems, Threat Modeling
Intermediate · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Income Statement, Financial Accounting, Accounting Systems, Accounting, Generally Accepted Accounting Principles (GAAP), Profit and Loss (P&L) Management, Cash Flows, Financial Statements, Standard Accounting Practices, Financial Reporting, General Accounting, Balance Sheet, Financial Statement Analysis, Small Business Accounting, Finance, Financial Planning, Financial Management, Organizational Structure, Budgeting, Language Interpretation, Translation, and Studies
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Prompt Engineering, AI Product Strategy, Generative AI, Prompt Engineering Tools, Responsible AI, Business Writing, AI literacy, Business Correspondence, Business Communication, Google Gemini, ChatGPT, Decision Intelligence, Strategic Thinking, Business Strategy, Report Writing, Key Performance Indicators (KPIs), LLM Application, Data Ethics, Writing, AI Security
Beginner · Specialization · 3 - 6 Months
Skills you'll gain: Brand Strategy, Brand Marketing, Campaign Planning, Professional Networking, Brand Management, Branding, Storytelling, Mentorship, Communication Planning, Strategic Communication, Personal Attributes, Web Presence, Professional Development, LinkedIn, Overcoming Obstacles, Self-Awareness, Personal Integrity, Relationship Building, Recognizing Others, Personal Development
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, ChatGPT, OpenAI API, No-Code Development, Microsoft Power Automate/Flow, IBM Cloud, OpenAI, Serverless Computing, LLM Application, Context Management, Cloud Applications, Cloud API, Artificial Intelligence, Generative AI Agents, AI Integrations, Automation, Development Testing, Natural Language Processing, Customer Service, Planning
Beginner · Specialization · 1 - 3 Months

Universitat Politècnica de València
Skills you'll gain: Spanish Language, Vocabulary, Bilingual (Spanish/English), Language Competency, Language Learning, Grammar, Oral Comprehension, Oral Expression
Beginner · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Six Sigma Methodology, Process Improvement, Process Optimization, Correlation Analysis, Statistical Hypothesis Testing, Kaizen Methodology, Quality Improvement, Process Improvement and Optimization, Regression Analysis, Statistical Process Controls, Process Analysis, Continuous Improvement Process, Project Management, Quality Management, Quality Control, Cost Benefit Analysis, Statistical Inference, Document Control, Project Documentation
Beginner · Course · 1 - 3 Months

SkillsBooster Academy
Skills you'll gain: Context Engineering, Prompt Engineering, ChatGPT, Token Optimization, Context Management, Retrieval-Augmented Generation, Gemini, AI Workflows, Generative AI, AI Personalization, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Microsoft Copilot, Large Language Modeling, Workflow Management, Document Management
Beginner · Course · 1 - 3 Months

Chegg Skills
Skills you'll gain: Communication Planning, Virtual Teams, Collaborative Software, Strategic Communication, Communication Strategies, Internal Communications, Concision, Professionalism, Meeting Facilitation, Collaboration, Communication, Telecommuting, Digital Communications, Slack (Software), Business Correspondence, Business Communication, Interpersonal Communications, Professional Development, Writing, Virtual Environment
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Key Management, Security Management, Cyber Attacks, Cryptography, Cyber Security Policies, Cybersecurity, Encryption, Cyber Risk, ISO/IEC 27001, Threat Management, Risk Management Framework, Security Controls, Data Integrity
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Team Motivation, Stakeholder Engagement, Project Planning, Earned Value Management, Stakeholder Management, Project Documentation, Meeting Facilitation, Project Management Institute (PMI) Methodology, Project Scoping, Initiative and Leadership, Team Leadership, Project Management, Project Management Life Cycle, Stakeholder Analysis, Stakeholder Communications, Scope Management, Program Standards, Agile Project Management, Quality Management
Beginner · Course · 1 - 3 Months