Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

Measure What Matters
Skills you'll gain: Goal Setting, Key Performance Indicators (KPIs), Organizational Effectiveness, Organizational Leadership, Accountability Frameworks, Organizational Development, Organizational Strategy, Leadership and Management, Performance Management, Performance Appraisal, Performance Review, Employee Performance Management, Prioritization, Recognizing Others, Performance Measurement, Planning, Strategic Communication, Business Strategy, Constructive Feedback, Communication
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Email Marketing, Campaign Management, Copywriting, Marketing Strategy and Techniques, Email Automation, Personally Identifiable Information, Digital Marketing Campaigns, Digital Marketing, Digital Marketing Tools, Marketing Automation, Campaign Planning, Content Performance Analysis, Information Privacy, Marketing Analytics, Promotional Strategies, Data Ethics, Digital Analysis, Smart Goals, Customer Retention, Key Performance Indicators (KPIs)
Beginner · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Call Center Experience, Customer Support, Greeting Customers, Retail Sales, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Ability To Meet Deadlines, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Business Ethics, Decision Making, Strategic Decision-Making, Ethical Standards And Conduct, Organizational Strategy, Leadership and Management, Business Management, Complex Problem Solving, Social Impact, Corporate Sustainability, Organizational Effectiveness, Culture, Sustainable Business, Economics, Policy, and Social Studies, Accountability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Platform, Stakeholder Management, Software Development Life Cycle, Team Building, Agile Methodology, Quality Management, Power BI, Agile Project Management, Stakeholder Engagement, Project Management Institute (PMI) Methodology, Project Management Life Cycle, Microsoft Power Automate/Flow, Scrum (Software Development), Business Analysis, Virtual Teams, Risk Management Framework, Business Process, Team Leadership, Microsoft Project, Business
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Project Risk Management, Workflow Management, Business Workflow Analysis, Team Performance Management, Risk Management, Leadership Studies, Team Leadership, Agile Project Management, Leadership and Management, Collaborative Software, Project Management, Innovation, Agile Software Development, Process Improvement, Strategic Decision-Making, Change Management, Artificial Intelligence, Adaptability, Digital Transformation, Communication
Intermediate · Specialization · 1 - 3 Months

Erasmus University Rotterdam
Skills you'll gain: Strategic Decision-Making, Business Valuation, Private Equity, Mergers & Acquisitions, Game Theory, Corporate Strategy, Strategic Thinking, Capital Budgeting, Financial Analysis, Business Strategy, Financial Statement Analysis, Return On Investment, Investment Banking, Decision Making, Cash Flows, Bidding, Growth Strategies, Corporate Finance, Competitive Analysis
Advanced · Course · 1 - 3 Months

Case Western Reserve University
Skills you'll gain: Digital Transformation, Design Thinking, Innovation, Digital Assets, Business Transformation, Human Centered Design, Digital Design, Digital Publishing, New Product Development, Enterprise Architecture, Business Modeling, Organizational Change, User Centered Design, Experience Design, Performance Metric, Business Metrics
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Product Marketing, Value Propositions, Marketing Communications, Strategic Marketing, Strategic Communication, Brand Strategy, Product Strategy, Content Marketing, Communication Planning, Promotional Strategies, Brand Management, Branding, Product Knowledge, Copywriting, Content Performance Analysis, Customer experience strategy (CX), Target Audience, Persona Development, Target Market, Market Analysis
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Management Accounting, Operations Management, Marketing Planning, Organizational Strategy, Marketing, Performance Measurement, Operations, Strategic Marketing, Product Lining, Communication Planning, Product Strategy, Supply Chain, Continuous Improvement Process, Manufacturing Operations, Product Assortment, Operational Analysis, Cost Accounting, Performance Analysis, Supply Chain Management, Quality Control
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: AI Product Strategy, Generative AI, Responsible AI, Decision Intelligence, Strategic Thinking, Business Strategy, Key Performance Indicators (KPIs), Technology Strategies, Performance Measurement, Business Metrics, Environmental Social And Corporate Governance (ESG), Business Priorities, Digital Transformation, Verbal Strategic Communication, Technical Communication, Competitive Intelligence, Corporate Sustainability, Strategic Prioritization, Competitive Analysis, Benchmarking
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Sales Territory Management, Sales Pipelines, Cold Calling, Regional Sales, Closing (Sales), Product Knowledge, Personalized Campaigns, Sales Presentations, Sales Strategy, Lead Generation, B2B Sales, Consultative Selling, Sales Prospecting, Microsoft Copilot, AI Personalization, Email Automation, Customer Relationship Management (CRM) Software, Generative AI, ChatGPT, Customer Engagement
Intermediate · Specialization · 3 - 6 Months