IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: JUnit, Test Automation, Unit Testing, Software Testing, Verification And Validation, Test Case, Test Driven Development (TDD), Integration Testing, Debugging, Mockups
Mixed · Course · 1 - 4 Weeks
Stanford University
Skills you'll gain: Organizational Structure, Social Network Analysis, Organizational Strategy, Decision Making, Organizational Change, Leadership Studies, Business, Culture, Sociology, Analysis, Resource Management, Case Studies, Coordination, Negotiation
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Cost Management, Scope Management, Scheduling, Project Planning, Requirements Management, Business Planning, Systems Analysis, Project Portfolio Management, Quality Management, Information Systems, Strategic Planning, Project Management, Project Estimation, Project Documentation, Agile Methodology, Systems Thinking, Risk Management
Mixed · Course · 1 - 3 Months

Skills you'll gain: Incident Response, Digital Forensics, Distributed Denial-Of-Service (DDoS) Attacks, Security Information and Event Management (SIEM), Computer Security Incident Management, Incident Management, Endpoint Detection and Response, Continuous Monitoring, Event Monitoring, System Monitoring, Intrusion Detection and Prevention, Cyber Threat Intelligence, Cyber Threat Hunting, Anomaly Detection, Cybersecurity, Cyber Security Strategy, Threat Detection, Malware Protection, Cyber Attacks, Cyber Engineering
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Audit Planning, Internal Auditing, Environmental Social And Corporate Governance (ESG), Auditing, Internal Controls, Report Writing, Internal Communications, Compliance Auditing, Continuous Improvement Process, Risk Analysis, Governance Risk Management and Compliance, Financial Controls, Enterprise Risk Management (ERM), Presentations, Strategic Communication, Risk Management, Stakeholder Management, Benchmarking, Business Ethics, Fraud detection
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Failure Analysis, Integrated Development Environments, Root Cause Analysis, Event Monitoring, Analysis, Application Performance Management, Complex Problem Solving
Beginner · Course · 1 - 4 Weeks

Berklee
Skills you'll gain: Music, Musical Composition, Peer Review, Media Production, Writing, Technology Solutions
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Incident Response, Security Management, Computer Security Incident Management, Risk Management, Business Risk Management, Continuous Monitoring, Enterprise Risk Management (ERM), Cyber Risk, Threat Management, Risk Control, Disaster Recovery, Data Governance, Crisis Management, IT Security Architecture, Infrastructure Security, Governance, Vulnerability Assessments, Program Implementation, Security Awareness, Business Administration
Intermediate · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Team Performance Management, Workflow Management, Collaboration, Standard Operating Procedure, Project Documentation, Project Management Software, Process Management, Employee Surveys, Continuous Improvement Process, Performance Improvement, Data Collection, Developing Training Materials
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Deep Learning, MLOps (Machine Learning Operations), Responsible AI, Model Evaluation, Data Ethics, Data Management, Project Management Life Cycle, Unsupervised Learning, Human Computer Interaction, User Experience Design, Classification And Regression Tree (CART), Data Quality, Model Deployment, Data Preprocessing, Human Centered Design, Machine Learning, Project Management, Product Management, Product Design, Data Science
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Security Controls, Governance Risk Management and Compliance, Risk Management, Business Risk Management, Compliance Management, Compliance Auditing, Enterprise Risk Management (ERM), Data Security, Information Privacy, Continuous Monitoring, Auditing, Information Systems Security, Regulatory Compliance, Verification And Validation, Risk Analysis, Document Management, Scope Management, Asset Protection
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Data Flow Diagrams (DFDs), Diagram Design, Data Mapping, Data Literacy, Data Pipelines, Data Visualization, Dataflow, Data Presentation, Technical Communication, Data Store, Data Processing, Data Transformation
Beginner · Course · 1 - 4 Weeks