IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Kennesaw State University
Skills you'll gain: Network Security, Incident Response, Network Administration, Vulnerability Management, Cybersecurity, Contingency Planning, Cyber Governance, Cyber Attacks, Disaster Recovery, Cyber Security Policies, Security Management, Firewall, Business Continuity Planning, Computer Security Incident Management, Network Monitoring, Incident Management, General Networking, Cyber Security Strategy, Crisis Management, Risk Management
Beginner · Specialization · 3 - 6 Months

Vanderbilt University
Skills you'll gain: Claude Code, Anthropic Claude, Multimodal Prompts, Prompt Engineering, Prompt Patterns, Generative AI Agents, AI Orchestration, Context Engineering, Code Reusability, AI Workflows, Software Development, Generative AI, Software Quality Assurance, Software Development Life Cycle, Automation, Artificial Intelligence, Software Architecture, Software Testing, Software Design, Software Development Methodologies
Beginner · Course · 1 - 3 Months

The State University of New York
Skills you'll gain: Cyber Threat Intelligence, Cyber Security Policies, Cybersecurity, International Relations, Cyber Operations, Cyber Attacks, Cyber Governance, Network Infrastructure, Diplomacy, General Networking, Conflict Management, Law, Regulation, and Compliance, Security Management, Human Factors (Security), Political Sciences, Media and Communications, Social Studies, Psychology
Mixed · Course · 1 - 3 Months

Università Bocconi
Skills you'll gain: Leadership and Management, Branding, Business Management, Brand Management, Brand Strategy, Brand Loyalty, Data Strategy, Fundraising, Data-Driven Decision-Making, Marketing, Consumer Behaviour, Customer experience strategy (CX), Customer Engagement, Value Propositions, Target Audience
Mixed · Course · 1 - 3 Months

Tel Aviv University
Skills you'll gain: Biological Engineering, Biotechnology, Cell Biology, Life Sciences, Molecular Biology, Biochemistry, Biology, Anatomy, Molecular, Cellular, and Microbiology, Physiology, Food and Beverage, Food Quality Assurance And Control, Sustainable Development, Environmental Science, Environmental Issue
Intermediate · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Organizational Skills, Research, Writing, Report Writing, Research Reports, Research Methodologies, Critical Thinking, Writing and Editing, Planning, Grammar, Persuasive Communication, Style Guides, Descriptive Statistics
Mixed · Course · 1 - 3 Months

Duke University
Skills you'll gain: Deep Learning, Model Evaluation, Unsupervised Learning, Machine Learning Methods, Classification And Regression Tree (CART), Machine Learning, Regression Analysis, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, Artificial Neural Networks, Decision Tree Learning, Model Training, Computer Vision, Logistic Regression, Supervised Learning, Machine Learning Algorithms, Natural Language Processing, Predictive Modeling, Data Science, Predictive Analytics
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Web Services, Email Automation, Scripting, Automation, Python Programming, Restful API, IT Automation, Application Programming Interface (API), JSON, System Monitoring, Debugging
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Public Speaking, Presentations, Storytelling, Verbal Communication Skills, Oral Expression, Communication, Executive Presence, Communication Strategies, Composure, Verbal Strategic Communication, Creativity, Business Writing, Editing, Adaptability
Beginner · Course · 1 - 4 Weeks
American Museum of Natural History
Skills you'll gain: Life Sciences, Biology, Environmental Science, Environment, Physiology, Hydrology, Environmental Issue, Anatomy, Natural Resource Management, Environmental Resource Management, General Science and Research, Environment and Resource Management, Science and Research, Research, Research Methodologies
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Workplace inclusivity, Diversity Training, Diversity and Inclusion, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Cultural Diversity, Drive Engagement, Leadership Studies, Self-Awareness, Intercultural Competence, Empathy, Initiative and Leadership, Leadership, Cultural Responsiveness, Interpersonal Communications, Communication Strategies, Emotional Intelligence, Active Listening, Communication, Culture
Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Apache Spark, Apache Hadoop, Data Integration, Big Data, Data Pipelines, Data Processing, Data Management, NoSQL, Database Management Systems, Analytics, Splunk, Database Systems, MongoDB, Pandas (Python Package), Query Languages, PostgreSQL
Beginner · Course · 1 - 3 Months