Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Arizona State University
Skills you'll gain: Digital pedagogy, Educational Materials, digital literacy, Instructional Design, Collaboration
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: SQL, Database Systems, Database Theory, Database Management, Query Languages, Database Design, Relational Databases, Database Administration, Database Development, Database Application, Data Access, Data Science, Data Analysis, Data Manipulation, Data Modeling, Data Integrity
Build toward a degree
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Data Storytelling, Data Visualization, Descriptive Statistics, Data Presentation, Statistical Visualization, Business Analytics, Microsoft Excel, Business Analysis, Data-Driven Decision-Making, Spreadsheet Software, Decision Making, Statistics, Analytics, Data Analysis, Predictive Analytics, Business Modeling, Excel Formulas, Descriptive Analytics, Business Risk Management, Complex Problem Solving
Beginner · Specialization · 3 - 6 Months

Pearson
Skills you'll gain: Organizational Strategy, Performance Measurement, Team Performance Management, Leadership and Management, Employee Engagement, Team Management, Organizational Leadership, Teamwork, Benchmarking, Team Building, Behavior Management, Business Planning, Organizational Structure, Team Leadership, Organizational Change, Human Resources, Business Management, Business Ethics, Decision Making, People Management
Beginner · Specialization · 1 - 3 Months

Universidad Austral
Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Program Implementation, Service Management, Service Improvement, User Feedback, Customer Engagement, Expectation Management, Consumer Behaviour, Relationship Management, Relationship Building
Beginner · Course · 1 - 4 Weeks
Universidade de São Paulo
Skills you'll gain: Lead Generation, Sales Presentation, Selling Techniques, B2B Sales, Customer Analysis, General Sales Practices, Customer Insights, Sales Process, Sales Strategy, Sales, Customer Retention, Target Audience, Customer Success Management, Prospecting and Qualification, Marketing, Inside Sales, Customer Relationship Building, Marketing Strategies, Marketing Strategy and Techniques, Persona Development
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Assertiveness, Public Speaking, Oral Expression, Verbal Communication Skills, Presentations, Communication, Performing Arts, Composure, Executive Presence, Communication Strategies, Constructive Feedback, Leadership, Personal Development, Habit Formation, Needs Assessment
Beginner · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Conflict Management, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Pearson
Skills you'll gain: Family Planning, Patient Education And Counseling, Molecular Biology, Life Sciences, Biology, Scientific Methods
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Product Planning, Marketing Planning, Strategic Marketing, Product Strategy, Product Marketing, Marketing, New Product Development, Marketing Strategy and Techniques, Business Planning, Marketing Strategies, Marketing Management, Marketing Operations, Strategic Planning, Competitive Analysis, Promotional Strategies, Consumer Behaviour, Business Strategies, Decision Making, Value Propositions, Strategic Decision-Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: LinkedIn, Recruitment, Professional Networking, Talent Recruitment, Executive Recruitment, Full Cycle Recruitment, Web Presence, Applicant Tracking Systems, Keyword Research, Professional Development, Recruitment Strategies, Social Media Content, Organizational Structure, Talent Acquisition, Interviewing Skills, Human Resources, Content Optimization, Job Analysis, Verbal Communication Skills, Personal Development
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Project Portfolio Management, Project Documentation, Generative AI, Prompt Engineering Tools, Prompt Patterns, Project Risk Management, Project Management, Project Management Office (PMO), Resource Allocation, Strategic Prioritization, Project Implementation, Portfolio Management, Risk Management, Artificial Intelligence, Change Requests, Continuous Delivery
Intermediate · Course · 1 - 4 Weeks