IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Vanderbilt University
Skills you'll gain: Prompt Engineering, Responsible AI, Prompt Patterns, Prompt Engineering Tools, LLM Application, Gemini, ChatGPT, Google Gemini, AI literacy, Anthropic Claude, Large Language Modeling, AI Enablement, Artificial Intelligence, AI powered creativity, Generative AI, AI Workflows, Artificial Intelligence and Machine Learning (AI/ML), Model Evaluation, Complex Problem Solving
Beginner · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Income Statement, Financial Accounting, Accounting Systems, Accounting, Generally Accepted Accounting Principles (GAAP), Profit and Loss (P&L) Management, Cash Flows, Financial Statements, Standard Accounting Practices, Financial Reporting, General Accounting, Balance Sheet, Financial Statement Analysis, Small Business Accounting, Finance, Financial Planning, Financial Management, Organizational Structure, Budgeting, Language Interpretation, Translation, and Studies
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Prompt Engineering, AI Product Strategy, Generative AI, Prompt Engineering Tools, Responsible AI, Business Writing, AI literacy, Business Correspondence, Business Communication, Google Gemini, ChatGPT, Decision Intelligence, Strategic Thinking, Business Strategy, Report Writing, Key Performance Indicators (KPIs), LLM Application, Data Ethics, Writing, AI Security
Beginner · Specialization · 3 - 6 Months
Skills you'll gain: Brand Strategy, Brand Marketing, Campaign Planning, Professional Networking, Brand Management, Branding, Storytelling, Mentorship, Communication Planning, Strategic Communication, Personal Attributes, Web Presence, Professional Development, LinkedIn, Overcoming Obstacles, Self-Awareness, Personal Integrity, Relationship Building, Recognizing Others, Personal Development
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Policy Analysis, Research, and Development, Community Organizing, Policy Development, Social Justice, Social Work, Public Policies, Sustainable Development, Sustainable Systems, Community Development, Community and Social Work, Political Sciences, Health Policy, Advocacy, Social Impact, Economics, Policy, and Social Studies, Policy Analysis, Sustainable Business, Strategic Leadership, Systems Thinking, Cultural Diversity
Beginner · Specialization · 3 - 6 Months

University of Florida
Skills you'll gain: Data Ethics, Machine Learning, Applied Machine Learning, Machine Learning Algorithms, Hospitality, Natural Language Processing, Responsible AI, Supervised Learning, Artificial Intelligence, Hospitality Management, Artificial Intelligence and Machine Learning (AI/ML), AI Personalization, AI literacy, Guest Relations, Reinforcement Learning, Event Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Intune (Mobile Device Management Software), Microsoft 365, Vulnerability Management, Vulnerability Assessments, Patch Management, Data Governance, Information Management, Endpoint Detection and Response, AI Security, Data Management, Endpoint Security, Compliance Management, Governance Risk Management and Compliance, Investigation, Data Security, Threat Management, Litigation Support, Regulatory Requirements, Regulatory Compliance, Security Controls
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Writing, Oral Expression, Oral Comprehension, English Language, Literacy, Business Writing, Verbal Communication Skills, Grammar, Communication, Business Communication, Language Competency, Vocabulary, Media and Communications, Business Ethics, Electronic Media, Interpersonal Communications, Ethical Standards And Conduct, Language Learning
Intermediate · Course · 1 - 4 Weeks

Minnesota State University, Mankato
Skills you'll gain: Strategic Leadership, Plan Execution, Influencing, Cross-Functional Team Leadership, Leadership Development, Leadership, Persuasive Communication, Strategic Communication, Diversity and Inclusion, Business Leadership, Visionary, Stakeholder Communications, Strategic Decision-Making, Strategic Planning, Organizational Strategy, Initiative and Leadership, Team Oriented, Team Leadership, Planning, Performance Metric
Advanced · Course · 1 - 3 Months

Skills you'll gain: PyTorch (Machine Learning Library), Fine-tuning, Convolutional Neural Networks, Deep Learning, Natural Language Processing, Embeddings, Hugging Face, Computer Vision, Supervised Learning, Classification Algorithms, Data Preprocessing, Predictive Modeling, Machine Learning, Data Processing, Artificial Intelligence and Machine Learning (AI/ML), Statistical Methods, Probability & Statistics, Machine Learning Algorithms
Advanced · Specialization · 3 - 6 Months

Macquarie University
Skills you'll gain: Data Storytelling, Data Presentation, Dashboard, Dashboard Creation, Interactive Data Visualization, Data Visualization, Microsoft Excel, Excel Macros, Data Visualization Software, Pivot Tables And Charts, Statistical Visualization, Infographics, Tree Maps, Spreadsheet Software, Excel Formulas, Graphing, Data Analysis, Trend Analysis
Intermediate · Course · 1 - 3 Months

Sage Publications
Skills you'll gain: Business Ethics, Leadership, Ethical Standards And Conduct, Education and Training, Initiative and Leadership, Leadership and Management, Instructional Strategies, Dealing With Ambiguity, Professional Development, Complex Problem Solving, Educational Materials, Problem Solving, Critical Thinking and Problem Solving, Rapport Building, Performance Management
Beginner · Course · 1 - 3 Months