IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Michigan
Skills you'll gain: Writing and Editing, Editing, Constructive Feedback, Concision, Writing, Organizational Skills, Proofreading, Storytelling, Productivity, Planning, Detail Oriented, Time Management, Brainstorming, Content Creation, Overcoming Obstacles, Resourcefulness, Lifelong Learning, Decision Making, Critical Thinking, Creativity
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Relational Databases, Database Architecture and Administration, Database Development
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Professional Networking, LinkedIn, Mentorship, Professional Development, Interviewing Skills, Social Media, Relationship Building, Social Media Strategy, Planning, Strategic Communication, Communication, Adaptability, Collaboration, Business Research, Negotiation, Leadership, Professionalism, Goal Setting, Personal Development, Market Research
Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Software Documentation, Engineering Documentation, Technical Documentation, Technical Writing, Technical Communication
Intermediate · Course · 1 - 4 Weeks

Salesforce
Skills you'll gain: Sales Process, Sales, Salesforce, Sales Operations, Customer Relationship Management, B2B Sales, Data Management, Customer Data Management, Databases, Business-To-Consumer
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Advertising Campaigns, Advertising, Target Audience, Social Media Campaigns, Marketing Budgets, Campaign Management, Social Media, Social Media Marketing, Performance Analysis, Facebook, Paid media, Instagram, Performance marketing, Budget Management, Digital Advertising
Beginner · Course · 1 - 3 Months

Skills you'll gain: Continuous Deployment, Continuous Integration, Jenkins, CI/CD, Cloud-Native Computing, Application Deployment, Devops Tools, SonarQube, DevOps, Artifactory, Kubernetes, Infrastructure as Code (IaC), Cloud Deployment, DevSecOps, Software Configuration Management, Containerization, ChatGPT, Agile Methodology, Git (Version Control System), Automation
Intermediate · Course · 1 - 3 Months

Creo Incubator
Skills you'll gain: Clinical Leadership, Leadership and Management, Self-Awareness, Leadership, Teamwork, Personal Development, Non-Verbal Communication, Professional Development, Verbal Communication Skills, Collaboration, Emotional Intelligence, Executive Presence, Relationship Building, Communication, Time Management, Decision Making, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Databases, Query Languages, Database Management
Beginner · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Change Management, Interpersonal Communications, Team Management, Empathy, Leadership Studies, Self-Awareness, Conflict Management, Emotional Intelligence, Leadership, Communication, Expectation Management, Constructive Feedback, Personal Development, Cultural Sensitivity, Active Listening, Adaptability, Decision Making, Psychology
Beginner · Course · 3 - 6 Months

Illinois Tech
Skills you'll gain: System Programming, Information Technology
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Risk Modeling, Operations Research, Regression Analysis, Microsoft Excel, Business Analytics, Risk Analysis, Business Process Modeling, Business Modeling, Data Modeling, Resource Allocation, Analysis, Statistical Analysis, Mathematical Modeling, Process Optimization, Financial Analysis, Statistical Methods, Predictive Analytics, Transportation Operations, Complex Problem Solving, Linear Algebra
Intermediate · Course · 1 - 3 Months