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Business Communication Courses

Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.


Popular Business Communication Courses and Certifications


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    U

    University of Illinois Urbana-Champaign

    Foundations of Strategic Internal Auditing

    Skills you'll gain: Audit Planning, Internal Auditing, Environmental Social And Corporate Governance (ESG), Auditing, Internal Controls, Report Writing, Internal Communications, Compliance Auditing, Continuous Improvement Process, Risk Analysis, Governance Risk Management and Compliance, Financial Controls, Enterprise Risk Management (ERM), Presentations, Strategic Communication, Risk Management, Stakeholder Management, Benchmarking, Business Ethics, Fraud detection

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Alex Genadinik

    Empathy In Customer Service To Make Customers Feed Cared For

    Skills you'll gain: Customer Retention, Active Listening, Customer Service, Personalized Service, Non-Verbal Communication, Customer experience improvement, Customer Relationship Building, Brand Loyalty, Empathy, Customer Support, Verbal Communication Skills, Emotional Intelligence, Professionalism

    Mixed · Course · 1 - 4 Weeks

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    C

    Coursera

    Beat Cognitive Biases Fast

    Skills you'll gain: Risk Mitigation, Decision Making, Mitigation, Data-Driven Decision-Making, Business Analytics, Analytical Skills, Business Analysis, Analysis, Critical Thinking, Case Studies, Strategic Decision-Making, Continuous Improvement Process

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
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    SAP

    SAP Professional Fundamentals

    Skills you'll gain: Consulting, Relationship Management, Business Consulting, Product Strategy, SAP Applications, Technical Consulting, Relationship Building, Project Management, Rapport Building, Consultative Approaches, Project Implementation, Agile Methodology, Company, Product, and Service Knowledge, Waterfall Methodology, Solution Delivery, Systems Thinking, Business Transformation, Digital Transformation, Design Thinking, Business Research

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.1K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    AI Business School

    AI agents and creator tools for sales professionals

    Skills you'll gain: Agentic Workflows, Agentic systems, Productivity, No-Code Development, Sales Management, AI Product Strategy, AI Enablement, Business Process Automation, Automation, Artificial Intelligence, Digital Transformation, Application Development, Ideation

    4.7
    Rating, 4.7 out of 5 stars
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    7 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    C

    Coursera

    Uncover Market Insights: Research Essentials

    Skills you'll gain: Market Research, Business Research, Market Analysis, Business Requirements, Market Share, Business Analysis, Project Scoping, Requirements Elicitation, Project Documentation, Target Audience, Stakeholder Engagement, Market Trend, Data Capture, Record Keeping

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    A

    Alex Genadinik

    Delivering Bad News To Customers During Customer Service

    Skills you'll gain: Customer Service, Customer Complaint Resolution, Customer Relationship Building, Trustworthiness, Tactfulness, Professionalism, Expectation Management, Verbal Communication Skills, Communication Strategies, Empathy, Business Communication, Honesty, Creative Problem-Solving

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
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    G

    Google

    Attract and Engage Customers with Digital Marketing

    Skills you'll gain: Google Ads, Search Engine Optimization, Digital Marketing, Keyword Research, Target Audience, Search Engine Marketing, Pay Per Click Advertising, Persona Development, Marketing, Marketing Strategies, Advertising, Customer Engagement, Web Analytics

    4.8
    Rating, 4.8 out of 5 stars
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    7.7K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    J

    John Wiley & Sons

    The Power of a Positive Team

    Skills you'll gain: Team Motivation, Team Performance Management, Team Building, Team Leadership, Teamwork, Management Training And Development, Organizational Leadership, Positivity, Leadership, Collaboration, Leadership Development, Conflict Management, Goal Setting, Culture Transformation, Visionary, Continuous Improvement Process, Empowerment, Trustworthiness, Verbal Communication Skills

    Beginner · Course · 1 - 3 Months

  • Status: New
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    C

    Coursera

    Master Digital Basics

    Skills you'll gain: Marketing Effectiveness, Marketing Analytics, Digital Advertising, Marketing Channel, Digital Marketing, Social Media Marketing, Google Analytics, Content Marketing, Email Marketing, Marketing Budgets, Performance Measurement, Search Engine Marketing, Marketing, Brand Awareness, digital literacy, Communication Systems, Devops Tools, Communication

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of California, Davis

    Professional Skills for the Workplace

    Skills you'll gain: Problem Solving, Growth Mindedness, Emotional Intelligence, Adaptability, Social Skills, Brainstorming, Active Listening, Critical Thinking, Resilience, Personal Attributes, Creative Thinking, Empathy, Professional Development, Action Oriented, Constructive Feedback, Stress Management, Willingness To Learn, Lifelong Learning, Positivity, Growth Strategies

    4.8
    Rating, 4.8 out of 5 stars
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    4.6K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of California, Irvine

    Project Management: The Basics for Success

    Skills you'll gain: Project Controls, Team Leadership, Project Planning, Team Performance Management, Team Management, Team Building, Project Management, Project Management Life Cycle, Project Schedules, Performance Reporting, Leadership, Management Reporting, Communication Planning, Stakeholder Management, Communication

    4.6
    Rating, 4.6 out of 5 stars
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    11K reviews

    Mixed · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular business communication courses

  • Foundations of Strategic Internal Auditing: University of Illinois Urbana-Champaign
  • Empathy In Customer Service To Make Customers Feed Cared For: Alex Genadinik
  • Beat Cognitive Biases Fast: Coursera
  • SAP Professional Fundamentals: SAP
  • AI agents and creator tools for sales professionals: AI Business School
  • Uncover Market Insights: Research Essentials: Coursera
  • Delivering Bad News To Customers During Customer Service: Alex Genadinik
  • Attract and Engage Customers with Digital Marketing: Google
  • The Power of a Positive Team: John Wiley & Sons
  • Master Digital Basics: Coursera

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

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