IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Backlogs, AI Enablement, Business Process Automation, Project Management Software, Strategic Prioritization, Workflow Management, Prioritization, Project Management, Administrative Support, Automation, Delegation Skills, Generative AI Agents
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Project Schedules, Resource Allocation, Scheduling, Timelines, Project Estimation, Resource Planning, Project Planning, Capacity Planning, Project Management, Resource Management, Stakeholder Management, Stakeholder Communications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Kibana, Dashboard, Interactive Data Visualization, Data Visualization, Data Visualization Software, Grafana, Graphing, Data Analysis, Splunk, Real Time Data, Anomaly Detection, Applied Machine Learning, Time Series Analysis and Forecasting, Query Languages, SQL, Role-Based Access Control (RBAC), Qualitative Research
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Ethics, Responsible AI, AI Security, Business Ethics, Artificial Intelligence, Information Privacy, Ethical Standards And Conduct, Regulatory Requirements, Emerging Technologies, Strategic Leadership, Accountability, Diversity and Inclusion, Stakeholder Engagement
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: System Monitoring, Google Cloud Platform, Cloud Management, Event Monitoring, Service Level, Identity and Access Management, Application Performance Management, Continuous Monitoring, Query Languages, Data Access
Beginner · Course · 1 - 3 Months

Advanced · Professional Certificate · 1 - 4 Weeks

Skills you'll gain: Splunk, Scripting, Servers, Data Pipelines, Windows Servers, Network Troubleshooting, System Monitoring, Performance Tuning, Systems Administration, Data Infrastructure, Configuration Management, Microsoft Windows
Mixed · Course · 1 - 3 Months

Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: UI/UX Research, Data Presentation, Business Analysis, Customer Insights, Data Analysis, Scheduling
Intermediate · Course · 1 - 3 Months

Coursera
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Google Analytics, Adobe Analytics, Web Analytics, Trend Analysis, Marketing Analytics, Variance Analysis, Target Audience, Demography, Data Analysis, Marketing Strategies, Data-Driven Decision-Making, Descriptive Analytics, Strategic Marketing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Social Media Content, Social Media, Collaborative Software, Social Media Marketing, Video Editing, Instagram, Graphic Design, Advertising Campaigns, Animations, Design, Brand Awareness
Beginner · Guided Project · Less Than 2 Hours