IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Site Reliability Engineering, Scalability, Performance Analysis, Data Maintenance, Analytics, Event Monitoring, Service Level Agreement, System Support, Performance Review
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: File I/O, Cryptography, User Accounts
Intermediate · Course · 3 - 6 Months
Skills you'll gain: Data Integration, Extract, Transform, Load, Metadata Management, Amazon Redshift, Amazon Web Services, Data Pipelines, Data Processing, Data Warehousing, Cloud Development, Amazon S3, Automation, Data Management, Data Transformation, Serverless Computing, AWS Identity and Access Management (IAM), Process Optimization, System Monitoring
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: OpenAI API, ChatGPT, Unified Modeling Language, LLM Application, Prompt Engineering, Software Visualization, Technical Communication, User Story, Application Programming Interface (API), Development Environment
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Information Technology Operations, Disaster Recovery, Document Management, Incident Response, Computer Security Incident Management, Information Technology, Change Control, Safety and Security, Technical Communication, Linux, Microsoft Windows, Personally Identifiable Information, Remote Access Systems, Scripting, Bash (Scripting Language), Artificial Intelligence, Windows PowerShell, Software Installation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Blockchain, Cryptography, Security Engineering, Threat Modeling, Threat Management, Data Security, Cyber Threat Intelligence, Vulnerability Assessments, Cyber Security Strategy, Threat Detection, Information Systems Security, Application Security, Security Testing, Key Management, Encryption, Regulatory Compliance, Network Protocols, Financial Regulation, Scalability, Scripting
Intermediate · Specialization · 1 - 3 Months

Logical Operations
Skills you'll gain: Microsoft SQL Servers, SQL, Query Languages, Transaction Processing, Database Management, Data Manipulation, Relational Databases, Databases, Database Design, Database Software, Data Management, Data Integrity, Performance Tuning
Mixed · Course · 1 - 3 Months

Skills you'll gain: Cyber Security Strategy, Endpoint Security, Zero Trust Network Access, Cybersecurity, Cyber Governance, Cyber Attacks, Incident Response, Incident Management, Cyber Security Policies, Security Management, Identity and Access Management, Disaster Recovery, Cyber Risk, AI Security, Data Security, Cyber Threat Hunting, Business Continuity Planning, Enterprise Security, Security Controls, Security Awareness
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Debugging, Data Validation, Business Logic, Programming Principles, Verification And Validation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Azure, User Provisioning, Cloud Security, Azure Active Directory, Data Governance, IT Security Architecture, DevSecOps, Data Management, Security Information and Event Management (SIEM), Identity and Access Management, Microsoft 365, Endpoint Security, Zero Trust Network Access, Role-Based Access Control (RBAC), Multi-Factor Authentication, Authorization (Computing), Hybrid Cloud Computing, Microsoft Copilot, Encryption, Authentications
Advanced · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Sprint Retrospectives, User Story, Jira (Software), Performance Metric, Sprint Planning, Release Management, Product Roadmaps, Performance Analysis, Root Cause Analysis, Project Planning, Agile Methodology, Agile Project Management, Team Performance Management, Backlogs, Continuous Improvement Process, Operational Analysis, Collaborative Software, Data-Driven Decision-Making, Prioritization, Descriptive Analytics
Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Linux Servers, Linux Administration, Linux, TCP/IP, Network Administration, Servers, Network Protocols, System Configuration
Intermediate · Course · 1 - 4 Weeks