IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Account Strategy, Financial Management, Financial Data, Key Performance Indicators (KPIs), Account Management, Data Quality, Budgeting, Customer Analysis, Data Integrity, Performance Analysis, Analytics, Data-Driven Decision-Making, Strategic Decision-Making, Power BI, Customer Insights, Data Analysis, Data Collection, Microsoft Copilot, Data Processing, Service Improvement
Advanced · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Data Migration, Database Management, Relational Databases, Google Cloud Platform, Database Architecture and Administration, Databases, Data Store, Dataflow, Query Languages, Database Design, Cloud Applications, Scalability, Transaction Processing
Intermediate · Course · 1 - 3 Months
Coursera
Skills you'll gain: Data Governance, Role-Based Access Control (RBAC), Responsible AI, Governance, Data Management, Generative AI, Metadata Management, AI Security, Data Quality, Data Access, Identity and Access Management, Benchmarking, Data Security, SQL, Quality Assurance and Control
Intermediate · Course · 1 - 4 Weeks