IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Northeastern University
Skills you'll gain: Scope Management, Requirements Management, Project Scoping, Project Documentation, Change Control, Project Planning, Agile Methodology, Strategic Planning, Project Management Life Cycle, Project Management, Business Planning, Systems Thinking, Risk Management, Stakeholder Communications
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: TCP/IP, OSI Models, General Networking, Computing Platforms, Network Administration, Software-Defined Networking, Computer Networking, Network Routing, Network Engineering, Network Infrastructure, Scripting, Network Protocols, Restful API, Application Programming Interface (API)
Intermediate · Course · 1 - 4 Weeks

Technical University of Munich (TUM)
Skills you'll gain: Workforce Development, Production Process, Business Transformation, Digital Transformation, Automation, Social Sciences, Organizational Structure, Socioeconomics, Organizational Change, Social Studies, Trend Analysis, Technology Strategies, World History, Emerging Technologies, Innovation, Storytelling, Analysis, Demography, Economics
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Dimensionality Reduction, R Programming, Time Series Analysis and Forecasting, Applied Machine Learning, Unsupervised Learning, Predictive Modeling, Machine Learning, Text Mining, Classification Algorithms, Artificial Neural Networks, Data Mining, Feature Engineering, Data Preprocessing, Model Evaluation, Exploratory Data Analysis
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: AWS Identity and Access Management (IAM), Identity and Access Management, Single Sign-On (SSO), Amazon Web Services, Cloud Security, Security Management, Incident Response, Amazon CloudWatch, Amazon Elastic Compute Cloud, Amazon S3, Multi-Factor Authentication, Configuration Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Configuration Management
Intermediate · Course · 1 - 3 Months

Cisco Learning and Certifications
Skills you'll gain: Routing Protocols, TCP/IP, System Configuration, Continuous Monitoring
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Large Language Modeling, LLM Application, Application Programming Interface (API), Development Environment, Persona (User Experience), User Interface (UI), Authentications, User Interface (UI) Design
Advanced · Professional Certificate · 1 - 4 Weeks

Skills you'll gain: Version Control, Object Oriented Programming (OOP), C# (Programming Language), Microsoft Visual Studio, Development Environment, Program Development, Integrated Development Environments, Computer Programming, Programming Principles
Beginner · Course · 3 - 6 Months

Skills you'll gain: Pandas (Python Package), NumPy, Data Wrangling, Data Transformation, Data Manipulation, Pivot Tables And Charts, Data Preprocessing, Data Cleansing, Data Analysis, Numerical Analysis, Statistical Analysis, Data Structures, Descriptive Statistics
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cost Control, Google Cloud Platform, Cloud Management, Cost Management, Cloud Storage, Serverless Computing, Budget Management, Billing, Resource Allocation, System Monitoring, Resource Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Oracle Databases, Performance Tuning, Database Architecture and Administration, Database Administration, Cloud Storage, Cloud Services, Disaster Recovery, Debugging, Encryption
Advanced · Course · 1 - 3 Months