IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Politecnico di Milano
Skills you'll gain: Developing Training Materials, Educational Materials, Classroom Management, Course Development, Teaching, Instructional Design, Instructional Strategies, Innovation, Pedagogy, Student Engagement, Resource Utilization, Network Planning And Design
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Constructive Feedback, Team Performance Management, Tactfulness, Performance Management, Active Listening, Employee Performance Management, Professional Development, Trustworthiness, Rapport Building, Time Management, People Development, Leadership Development
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: AI Product Strategy, Product Lifecycle Management, Responsible AI, Product Strategy, Governance, Product Management, Innovation, Product Roadmaps, Product Marketing, Organizational Structure, Business Strategy, Enterprise Risk Management (ERM), Customer experience strategy (CX), Value Propositions, Business Metrics, Customer Insights, Performance Metric
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Apache Hadoop, Data Processing, Distributed Computing, Performance Tuning, Big Data, Software Architecture, Scalability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Hypertext Markup Language (HTML), Frontend Performance, Web Applications, Javascript, Web Development Tools, Performance Tuning, Software Development
Intermediate · Guided Project · Less Than 2 Hours
University of Illinois Urbana-Champaign
Skills you'll gain: Product Development, New Product Development, Risk Management, Innovation, Healthcare Industry Knowledge, Industrial Design, Stakeholder Engagement, User Requirements Documents, Market Opportunities, Market Analysis, Cost Benefit Analysis, Return On Investment, Health Technology, Regulatory Requirements, Project Management, Forecasting, Financial Analysis, Agile Methodology, Project Planning, Waterfall Methodology
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Fred Hutchinson Cancer Center
Skills you'll gain: Grant Writing, Data Sharing, Grant Applications, Data Storage, Data Management, Health Policy, Technical Writing, Health Care Procedure and Regulation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Scaled Agile Framework, Agile Project Management, Agile Methodology, Software Development Methodologies, Scrum (Software Development), Sprint Planning, Kanban Principles, Lean Methodologies, Business Transformation, Organizational Change, Sprint Retrospectives, Waterfall Methodology, Scope Management, Process Mapping, Continuous Improvement Process, Requirements Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Virtual Machines, Google Cloud Platform, Microsoft Azure, Load Balancing, Cloud Computing Architecture, Public Cloud, Multi-Cloud, Cloud Infrastructure, Virtual Networking, Servers, Network Routing, Firewall, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Presentation, Microsoft Power Platform
Intermediate · Course · 1 - 4 Weeks

Skillshare
Skills you'll gain: Photo Editing, Photography, Image Quality, Color Theory
Beginner · Course · 1 - 3 Months

Skills you'll gain: Model Deployment, Cloud Deployment, Amazon Elastic Compute Cloud, Model Evaluation, Continuous Deployment, Continuous Integration, Debugging
Intermediate · Course · 1 - 4 Weeks