IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
Skills you'll gain: Prometheus (Software), System Monitoring, Grafana, Site Reliability Engineering, Continuous Monitoring, Interactive Data Visualization, Query Languages, Anomaly Detection, Software Visualization, Linux, YAML, Docker (Software), Incident Management, Configuration Management, Real Time Data, Analysis
Advanced · Course · 1 - 4 Weeks

Pontificia Universidad Católica de Chile
Skills you'll gain: Oral Comprehension, Telephone Skills, English Language, Bilingual (Spanish/English), Vocabulary, Oral Expression, Verbal Communication Skills, Business Communication, Grammar, Language Learning, Writing
Mixed · Course · 1 - 3 Months

Skills you'll gain: Market Research, Market Analysis, Marketing, Research Methodologies, Research, Research Design, Quantitative Research, Consumer Behaviour, Market Trend, Surveys, Customer Analysis, Qualitative Research, Forecasting, Price Negotiation, Analysis, Product Testing, Data Collection, Sampling (Statistics)
Mixed · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Branding, Brand Awareness, Brand Strategy, Brand Management, Personal Attributes, digital literacy, Social Media, Personally Identifiable Information, Self-Awareness, Social Media Strategy
Beginner · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Graph Theory, Logical Reasoning, Combinatorics, Computational Logic, Deductive Reasoning, Cryptography, Probability, Computational Thinking, Encryption, Probability Distribution, Network Analysis, Public Key Cryptography Standards (PKCS), Theoretical Computer Science, Bayesian Statistics, Python Programming, Data Structures, Cybersecurity, Algorithms, Arithmetic, Visualization (Computer Graphics)
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Bash (Scripting Language), Test Automation, Unit Testing, Scripting, Software Testing, Linux Commands, Test Driven Development (TDD), Unix Commands, Development Environment, Operating Systems, Command-Line Interface, File Management, OS Process Management, File Systems, Automation, Python Programming
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Database Design, Data Warehousing, Relational Databases, Business Intelligence, Decision Support Systems, Data Modeling, Database Management Systems, Data Visualization, Database Management, Dashboard, Business Process Management, SQL, Star Schema, Data Governance, Oracle Databases, Data Integration, Performance Measurement, MicroStrategy, Extract, Transform, Load, Business Analytics
Advanced · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Bioinformatics, Unix Commands, Biostatistics, Exploratory Data Analysis, Statistical Analysis, Unix, Data Science, Data Management, Statistical Methods, Command-Line Interface, Statistical Hypothesis Testing, Linux Commands, Data Analysis Software, Data Quality, Data Structures, Data Analysis, Computer Science, Molecular Biology, R Programming, Python Programming
Intermediate · Specialization · 3 - 6 Months

Universiteit Leiden
Skills you'll gain: Language Competency, Language Learning, Language Disorders, Anthropology, Multilingualism, English Language, Communication Disorders, Cultural Diversity, Oral Comprehension, Interviewing Skills, Vocabulary, Grammar, Cultural Sensitivity, Interpersonal Communications, Social Sciences, Sociology, Research Methodologies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Exploratory Data Analysis, Model Evaluation, Data Transformation, Data Analysis, Data Cleansing, Data Manipulation, Data Import/Export, Predictive Modeling, Data Preprocessing, Regression Analysis, Data Science, Statistical Analysis, Pandas (Python Package), Scikit Learn (Machine Learning Library), Data-Driven Decision-Making, Matplotlib, Data Visualization, NumPy, Python Programming
Intermediate · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Algorithms, Program Development, Debugging, Development Testing, Software Testing, Computational Thinking, Test Case, Computer Programming, Programming Principles, Data Structures, Theoretical Computer Science, Design Strategies
Intermediate · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Unsupervised Learning, Data Ethics, Machine Learning, Supervised Learning, Artificial Intelligence, Reinforcement Learning, Artificial Neural Networks, Deep Learning, Anomaly Detection, Dimensionality Reduction, Algorithms
Beginner · Course · 1 - 4 Weeks