IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado Boulder
Skills you'll gain: Field-Programmable Gate Array (FPGA), Hardware Design, Electronic Hardware, Laboratory Experience, Application Specific Integrated Circuits, Embedded Software, Systems Design, Embedded Systems, Electronics Engineering, Electronic Systems, Electrical and Computer Engineering, Test Case, Verification And Validation, Engineering Documentation, Debugging, Computer Architecture, Software Development, Software Development Tools, Integrated Development Environments, Hardware Architecture
Build toward a degree
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Performance Tuning, Data Governance, Data Pipelines, SQL, Data Integrity, Data Quality, Data Integration, Stored Procedure, Operational Databases, Database Design, Consolidation, Data Cleansing, Data Validation, Data Manipulation, Systems Integration, Performance Testing, Performance Improvement, Application Performance Management, Performance Metric, Performance Measurement
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Data Flow Diagrams (DFDs), Cloud Deployment, Model Deployment, Information Privacy, MLOps (Machine Learning Operations), Application Programming Interface (API), AI Product Strategy, Analysis, Data Pipelines, Feature Engineering, Performance Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Amazon Web Services, Prometheus (Software), Microservices, Identity and Access Management, Cloud-Native Computing, Application Deployment, Data Storage, Load Balancing, Cloud Computing Architecture, Grafana, Scalability, Microarchitecture
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Workflow Management, Collaboration, Team Building, Project Coordination, Teamwork, Project Management, Project Management Software, User Feedback, Security Controls, Strategic Communication, Automation, Team Management, Role-Based Access Control (RBAC), Business Process Automation, Constructive Feedback, Collaborative Software, Communication, Authorization (Computing), Productivity Software, Data Security
Beginner · Specialization · 3 - 6 Months

AI CERTs
Skills you'll gain: AI Product Strategy, Project Management Software, Responsible AI, Project Risk Management, AI Enablement, Project Management, Project Portfolio Management, Project Management Life Cycle, Risk Analysis, Project Management Office (PMO), Project Implementation, Resource Allocation, Timelines, Project Scoping, Artificial Intelligence and Machine Learning (AI/ML), Project Performance, Project Accounting, Predictive Modeling, Generative AI Agents, Generative AI
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: LLM Application, Large Language Modeling, Prompt Engineering, Data Analysis Expressions (DAX), Statistical Reporting, Business Intelligence, Business Reporting, Data Pipelines, Generative AI, Cost Benefit Analysis, Performance Analysis, Model Evaluation, Key Performance Indicators (KPIs), Automation
Intermediate · Course · 1 - 4 Weeks

University of Glasgow
Skills you'll gain: Responsible AI, Generative AI, Data Ethics, ChatGPT, Data Science, LLM Application, Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML), Data Security, Statistical Methods
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Context Management, Artificial Intelligence, Performance Testing, Natural Language Processing, Integration Testing, Web Services, Business Logic, Data Validation, System Configuration
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Workforce Planning, Employee Onboarding, Recruitment, Recruitment Strategies, Full Cycle Recruitment, Talent Acquisition, Job Analysis, Human Resources, Employee Engagement, Talent Sourcing, Interviewing Skills, Decision Making, Diversity and Inclusion
Mixed · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Big Data, Apache Hadoop, Scalability, Data Processing, Data Science, Distributed Computing, Unstructured Data, Data Analysis
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Relational Databases, Health Informatics, Performance Tuning, Data Access, Databases, Data Integrity, Health Information Management, Secure Coding, Clinical Data Management, Stored Procedure, SQL
Beginner · Course · 1 - 4 Weeks