IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Retrieval-Augmented Generation, OpenAI API, LLM Application, Prompt Engineering, Model Deployment, Back-End Web Development, Restful API, Application Programming Interface (API), Web Development, User Interface (UI)
Intermediate · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Object Oriented Programming (OOP), Object Oriented Design, Computer Programming, Program Development, Python Programming, Debugging
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Generative AI, Retrieval-Augmented Generation, Large Language Modeling, Responsible AI, Data Ethics, Generative Adversarial Networks (GANs), Agentic systems, AI Security, Discussion Facilitation, Business Ethics, Embeddings, Regulatory Compliance, Case Studies, Data Synthesis, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, SAS (Software), AI Workflows, Analytics, Machine Learning
Beginner · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: AI Security, Responsible AI, Information Privacy, Generative AI, Data Ethics, Google Cloud Platform, Data Loss Prevention, Data Security, Cloud Security, Safety and Security, Data Governance, Model Evaluation, Encryption
Intermediate · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Digital pedagogy, Technical Communication, Diversity Equity and Inclusion Initiatives, Social Impact, Computational Thinking, Computer Science, Curriculum Development, Innovation, Technical Writing
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: AI Enablement, AI Product Strategy, Workforce Management, Human Resources Management and Planning, Human Resource Strategy, Workforce Planning, Responsible AI, Resource Management, Performance Improvement, Employee Performance Management, Strategic Decision-Making, Operational Efficiency, Data-Driven Decision-Making, Process Optimization, Strategic Planning, Business Ethics
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Vulnerability Assessments, Cyber Security Assessment, Network Security, Metasploit, Penetration Testing, Network Administration, Software Installation, System Configuration, Cyber Security Policies, Authentications, Integration Testing, Linux
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Google Gemini, Code Review, Application Deployment, Continuous Deployment, Responsible AI, Software Development Tools, Google Cloud Platform, Generative AI, Prompt Engineering, Debugging, Application Development
Intermediate · Course · 1 - 4 Weeks

Indian Institute of Technology Guwahati
Skills you'll gain: User Research, UI/UX Research, User Experience, Competitive Analysis, User Experience Design, Information Architecture, Interaction Design, User Flows, Persona (User Experience), Qualitative Research, User Centered Design, User Interface (UI) Design, Wireframing, Human Computer Interaction, Usability, User Interface (UI), Usability Testing, Conceptual Design, Research Methodologies, Focus Group
Beginner · Specialization · 3 - 6 Months

LearnKartS
Skills you'll gain: Salesforce, Customer Relationship Management, Data Migration, Data Management, System Configuration, Workflow Management, Data Validation, Cloud Computing, Business Reporting, Business Process Automation, Administration, Role-Based Access Control (RBAC), Data Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Amazon Web Services, Google Cloud Platform, Kubernetes, Cloud Storage, Amazon S3, Hybrid Cloud Computing, Public Cloud, Containerization, Application Deployment, Multi-Cloud, Network Architecture, SQL, Relational Databases
Intermediate · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Mental Health
Beginner · Course · 1 - 4 Weeks