IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Microsoft Teams, Microsoft 365, Generative AI Agents, Internal Communications, Data Store
Intermediate · Guided Project · Less Than 2 Hours

University of California, Davis
Skills you'll gain: Scientific Methods, Systems Of Measurement, Experimentation, Statistical Analysis, Quantitative Research, Human Factors, Psychology, Research Methodologies, Neurology, Product Testing, Physiology
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Machine Learning, Artificial Intelligence, Interoperability, Model Evaluation, Data Ethics, Model Deployment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Wireless Networks, Cloud Computing, Network Monitoring, Network Security, Event Monitoring, Network Performance Management, Software-Defined Networking, Ansible, Network Administration, Authentications, Virtualization, Encryption, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Restful API
Advanced · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Research, Research Design, Consumer Behaviour, Influencing, Persuasive Communication, Ethical Standards And Conduct, Marketing Psychology, Behavioral Economics, Biomedical Technology, Experimentation, Neurology, Marketing, Data Analysis, Statistical Analysis
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Email Automation, Microsoft Power Automate/Flow, Workflow Management, Microsoft Power Platform, Business Process Automation, Automation, Applicant Tracking Systems, Test Tools, Process Improvement, Microsoft 365
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Caregiving, Long Term Care, Dignity in Care, Care Management, Health Care, Surveys, Health Policy, Socioeconomics, Cultural Diversity, Social Justice, Policy Analysis, Diversity Awareness, Social Work, Economics
Beginner · Course · 1 - 3 Months
Skills you'll gain: Team Building, Management Training And Development, Teamwork, Organizational Leadership, Trustworthiness, People Management, Collaboration, Meeting Facilitation, Leadership, Cross-Functional Collaboration, Professional Development, Empathy, Conflict Management, Goal Setting, Communication, Adaptability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: MySQL Workbench, MySQL, Database Management Systems, Database Management, Data Manipulation, Data Management, SQL, Databases, Query Languages, Data Integration, Data Science
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Open Source Technology, Package and Software Management, Linux, Ubuntu, Operating System Administration, Linux Administration, Linux Commands, Operating Systems, Unix, Command-Line Interface, Unix Commands, Network Administration, Red Hat Enterprise Linux, Bash (Scripting Language), Shell Script, Web Servers, System Configuration, General Networking, Firewall, Virtual Machines
Build toward a degree
Intermediate · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Environmental Monitoring, Global Positioning Systems, Environment, Physical Science, Climate Change Programs, Geographic Information Systems, Research, Scientific Methods, Science and Research, Analysis, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Generative AI, Generative Adversarial Networks (GANs), System Monitoring, Data Ethics, AI Security, Large Language Modeling, Responsible AI, LLM Application, Artificial Intelligence, AI Enablement, Event Monitoring, Model Evaluation, Automation, Threat Detection, Emerging Technologies, Machine Learning
Intermediate · Course · 1 - 4 Weeks