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Process Improvement Courses

Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.


Popular Process Improvement Courses and Certifications


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    Coursera

    GenAI for Call Centers: AI-Driven Customer Success

    Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, AI Enablement, AI Workflows, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    University of Colorado Boulder

    Advanced Strategies for Sustainable Business

    Skills you'll gain: Sustainable Business, Corporate Sustainability, Sustainability Reporting, Environmental Social And Corporate Governance (ESG), Performance Measurement, Strategic Partnership, Sustainability Standards, Business Strategies, Business Leadership, Organizational Strategy, Business Ethics, Goal Setting, Key Performance Indicators (KPIs), Human Capital, Stakeholder Engagement, Brand Management, Employee Engagement, Systems Thinking, Supply Chain Management, Communication Strategies

    Beginner · Course · 1 - 4 Weeks

  • A

    Alfaisal University | KLD

    القيادة المتناقضة كأسلوب تفكير

    Skills you'll gain: Creative Problem-Solving, Cognitive flexibility, Innovation, Organizational Leadership, Strategic Leadership, Leadership, Leadership Development, Business Leadership, Adaptability, Dealing With Ambiguity, Decision Making

    4.7
    Rating, 4.7 out of 5 stars
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    25 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Fundação Instituto de Administração

    Sistemática de Comércio Exterior

    Skills you'll gain: Logistics, Logistics Management, Export Control, International Finance, Transportation Management, Supply Chain, Entrepreneurship, Market Opportunities, Market Research, Regulatory Compliance, Operational Efficiency, Commercial Laws, Negotiation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    39 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    How to Set Up Shop on Facebook Shops using Canva

    Skills you'll gain: Facebook, Customer experience improvement, Product Assortment, Social Media, Social Media Management, Customer Engagement, Social Media Marketing, Photo Editing, E-Commerce, Company, Product, and Service Knowledge, Customer Service, Marketing, Digital Marketing

    Intermediate · Guided Project · Less Than 2 Hours

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    LearnQuest

    Introduction to Docker

    Skills you'll gain: Docker (Software), Containerization, Microservices, Application Deployment, CI/CD, Data Persistence, DevOps, YAML, Software Development, Virtualization, Application Security, Virtual Networking, Command-Line Interface

    3.3
    Rating, 3.3 out of 5 stars
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    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Houston

    Value-Based Care: Capstone Project

    Skills you'll gain: Value-Based Care, Constructive Feedback, Active Listening, Portfolio Management, Team Oriented, Program Development, Peer Review, Communication, Healthcare Project Management, Quality Improvement

    4.8
    Rating, 4.8 out of 5 stars
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    12 reviews

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Encuentre su Nuevo Trabajo con LinkedIn

    Skills you'll gain: LinkedIn, Professional Networking, Professional Development, Recruitment, Talent Sourcing, Social Media, Workforce Development

    4.7
    Rating, 4.7 out of 5 stars
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    15 reviews

    Intermediate · Guided Project · Less Than 2 Hours

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    Coursera

    GenAI for Patient Care Coordinators and Case Management

    Skills you'll gain: Clinical Documentation, Generative AI Agents, ChatGPT, Patient Coordination, Healthcare Project Management, Practice Management Software, Care Coordination, Patient Flow, Case Management, Health Technology, Technology Roadmaps, No-Code Development, Health Informatics, Health Administration, Prompt Engineering, Patient Communication, Health Information Management and Medical Records, Business Process Automation, Decision Making

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    GenAI for Talent Acquisition: Smarter Candidate Screening

    Skills you'll gain: Prompt Engineering, Applicant Tracking Systems, Google Gemini, Talent Acquisition, Recruitment, HR Tech, Generative AI, Microsoft Power Automate/Flow, ChatGPT, Business Process Automation, Automation, Diversity Equity and Inclusion Initiatives, Ethical Standards And Conduct

    4.8
    Rating, 4.8 out of 5 stars
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    6 reviews

    Intermediate · Course · 1 - 4 Weeks

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    Fred Hutchinson Cancer Center

    Determining AI Needs

    Skills you'll gain: Model Evaluation, AI Enablement, AI Product Strategy, AI Security, Artificial Intelligence, Project Design, Goal Setting, Decision Making, Usability Testing, Needs Assessment, Project Planning, Cost Estimation, Resource Planning, Resource Management, Data Security

    4.1
    Rating, 4.1 out of 5 stars
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    31 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
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    Status: Free Trial
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    Starweaver

    GenAI Foundations and Prompt Engineering

    Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Generative AI Agents, Enterprise Application Management, ChatGPT, AI Workflows, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Development Environment, Large Language Modeling, Systems Architecture, Model Evaluation, Context Management, Program Evaluation, Process Optimization, Performance Tuning, Application Programming Interface (API), Debugging

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular process improvement courses

  • GenAI for Call Centers: AI-Driven Customer Success: Coursera
  • Advanced Strategies for Sustainable Business: University of Colorado Boulder
  • القيادة المتناقضة كأسلوب تفكير: Alfaisal University | KLD
  • Sistemática de Comércio Exterior: Fundação Instituto de Administração
  • How to Set Up Shop on Facebook Shops using Canva: Coursera
  • Introduction to Docker: LearnQuest
  • Value-Based Care: Capstone Project: University of Houston
  • Encuentre su Nuevo Trabajo con LinkedIn: Coursera
  • GenAI for Patient Care Coordinators and Case Management: Coursera
  • GenAI for Talent Acquisition: Smarter Candidate Screening: Coursera

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