IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Pontificia Universidad Católica de Chile
Skills you'll gain: Oral Comprehension, Telephone Skills, English Language, Bilingual (Spanish/English), Vocabulary, Oral Expression, Verbal Communication Skills, Business Communication, Grammar, Language Learning, Writing
Mixed · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Debugging, Programming Principles, Program Development, Python Programming, Data Structures, Computer Programming, Computer Graphics, Diagram Design
Beginner · Course · 1 - 4 Weeks

Harvard Business Review
Skills you'll gain: Marketing Planning, Customer experience strategy (CX), Customer Engagement, Value Propositions, Customer Relationship Building, Marketing Strategies, Target Market, Marketing Strategy and Techniques, Customer Insights, Team Building, Marketing Communications, Market Research, Customer Support, Global Marketing, Consumer Behaviour
Intermediate · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Revenue Recognition, Data Visualization, Data Literacy, Accrual Accounting, Infographics, Cash Flows, Accounting, Data Collection, Data Quality, Business Analytics, Financial Statements, Financial Accounting, Business Analysis, Big Data, Analytics, Asset Management, Data Analysis, Intellectual Property, Network Model
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Exploratory Data Analysis, Data Analysis, Data Import/Export, Data Manipulation, Data Transformation, Predictive Modeling, Data Cleansing, Data Preprocessing, Model Evaluation, Predictive Analytics, Pandas (Python Package), Regression Analysis, Feature Engineering, Statistical Analysis, Matplotlib, Scikit Learn (Machine Learning Library), Data Visualization, NumPy, Python Programming
Intermediate · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Database Design, Business Intelligence, Data Warehousing, Decision Support Systems, Relational Databases, Data Visualization, Data Modeling, Performance Measurement, Database Management Systems, Database Management, Dashboard, SQL, Star Schema, Operational Performance Management, Data Governance, Oracle Databases, Data Integration, MicroStrategy, Extract, Transform, Load, Business Analytics
Advanced · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Microsoft Excel, Excel Formulas, Spreadsheet Software, Microsoft Office, Data Entry, Microsoft 365
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Software Development Life Cycle, Software Architecture, Software Design, Software Development Methodologies, Software Design Patterns, Development Environment, Unified Modeling Language, Software Engineering, Web Applications, Software Development, Application Deployment, Programming Principles, Front-End Web Development, Back-End Web Development, Python Programming, Software Versioning
Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Influencing, Active Listening, Negotiation, Communication, Communication Strategies, Persuasive Communication, Verbal Communication Skills, Contract Negotiation, Trustworthiness, Leadership, Interpersonal Communications, Business Communication, Strategic Communication, Relationship Building, Initiative and Leadership, Professional Networking, Innovation, Growth Mindedness, Personal Development, Optimism
Beginner · Specialization · 3 - 6 Months

Hebrew University of Jerusalem
Skills you'll gain: Computer Architecture, Computer Hardware, Computer Engineering, Computer Science, Computational Logic, Programming Principles, Computer Programming, System Design and Implementation, Program Development, Data Storage
Mixed · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Cloud Management, Serverless Computing, Google Cloud Platform, Digital Transformation, Data Governance, Cloud Services, Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Cloud Infrastructure, Data Strategy, Application Programming Interface (API), Cloud Solutions, Real Time Data, Business Transformation, Data Management, Hybrid Cloud Computing, Data Warehousing, AI Enablement, Artificial Intelligence, Data Security
Beginner · Professional Certificate · 3 - 6 Months

University of California, Santa Cruz
Skills you'll gain: C++ (Programming Language), Go (Programming Language), File I/O, Data Structures, Object Oriented Programming (OOP), Programming Principles, Software Design Patterns, Debugging, Computer Programming, Unit Testing, Algorithms, C (Programming Language), Program Development, Integrated Development Environments, Graph Theory, Software Testing, Artificial Intelligence, Integration Testing, Software Design, Software Documentation
Intermediate · Specialization · 3 - 6 Months